The Role Of The Procurement Of The Procurement And Its Influence On Customer Income Through The Empowerment Of Small And Medium Businesses In The City Of Medan

Feb 27, 2025 by ADMIN 160 views

The Role of the Procurement of the Procurement and its Influence on Customer Income through the Empowerment of Small and Medium Businesses in the City of Medan

Introduction

The prolonged economic crisis has had a significant impact on the national economy, including an increase in the number of poor people. The government is trying to overcome this by empowering the people's economy, one of which is through small and medium businesses (SMEs). Financial institutions such as Pegadaian Perum play an important role in supporting the growth of SMEs in Indonesia. This research focuses on the role of the pawnshop in empowering SMEs in the city of Medan and its impact on customer income.

The Importance of Small and Medium Businesses in the City of Medan

Small and medium businesses (SMEs) play a crucial role in the economic development of a city. They are the backbone of the economy, providing employment opportunities, generating income, and contributing to the growth of the local economy. In the city of Medan, SMEs are the mainstay of the economy, with many businesses operating in the wholesale and retail sectors. The growth of SMEs in Medan is essential for the city's economic development, and financial institutions such as Pegadaian Perum play a vital role in supporting their growth.

The Role of Pegadaian Perum in Empowering SMEs

Pegadaian Perum is a state-owned financial institution that provides financial services to SMEs in Indonesia. The institution has been instrumental in supporting the growth of SMEs in the city of Medan, providing them with access to capital, training, and other resources. The institution's role in empowering SMEs is crucial, as it helps to increase their income, improve their management skills, and enhance their competitiveness.

The Impact of Pegadaian Perum on Customer Income

This research analyzed the profile and characteristics of SME customers in Pegadaian Perum and compared them with UKM customers at PT. BPR "Pijer Podi Kekelengen" Perumnas Simalingkar Medan Branch. The results showed that SME customers in Pegadaian Perum in Medan generally get information about SME loans from relatives or family. Most running businesses in the field of wholesale groceries and selecting Pegadaian Perum because of an easy loan procedure and relatively low interest rates. Almost all customers have never borrowed from other financial institutions and use loans to increase working capital. Installment payments are made on schedule.

Comparison with PT. BPR "Pijer Podi Kekelengen"

Perum Pegadaian is proven to be more effective in empowering SMEs compared to PT. BPR "Pijer podi kekelengen". This is demonstrated by the higher average income of the Customer of UKM PERUM PAWAHAN, which is Rp. 4,041,388.00, compared to the average income of UKM customers of PT. BPR "Pijer Podi Kekelengen" which is only Rp 2,866,166.67. In addition, the loan interest rate imposed by a lower pawnshop and the loan procedure is not complicated.

Factors Affecting Customer Income

Multiple regression analysis shows that the income of the Customer of UKM Perum Pegadaian is significantly influenced by several factors, namely investment capital, business experience, labor used, the amount of loan, and the amount of expenditure.

Recommendations for Enhancing the Role of Pegadaian Perum

Based on the results of this study, there are several recommendations that can be applied to enhance the role of Pegadaian Perum in empowering SMEs in Medan City:

*** Improving the Coaching Program: ** It is necessary to improve the coaching program for SME customers, not only in the distribution of loan funds, but also in budget allocation and skills development. This is important to encourage independence and reduce dependence on capital.

*** Increasing Information Dissemination: ** It is necessary to make a more systematic effort in spreading information about UKM Loan Programs in Pegadaian Perum. In addition, periodic monitoring and evaluation is needed for the development of small and medium businesses.

*** Improving Service Quality: ** Pegadaian Perum needs to improve service quality, both in terms of management, innovation, and technology. This can be done by improving services to customers and lowering loan interest rates.

Increasing the Accuracy of Asset Assessment: ** Pegadaian Public Corporation needs to increase accuracy in evaluating assets that are raised as guaranteed to get loans. This aims to minimize losses and increase efficiency.

Conclusion

Through appropriate steps, Pegadaian Perum can play a more optimal role in empowering SMEs in the city of Medan, encouraging economic growth, and improving the welfare of the community. The institution's role in empowering SMEs is crucial, as it helps to increase their income, improve their management skills, and enhance their competitiveness. By improving the coaching program, increasing information dissemination, improving service quality, and increasing the accuracy of asset assessment, Pegadaian Perum can play a more significant role in supporting the growth of SMEs in Medan City.
Frequently Asked Questions (FAQs) about the Role of the Procurement of the Procurement and its Influence on Customer Income through the Empowerment of Small and Medium Businesses in the City of Medan

Q: What is the role of Pegadaian Perum in empowering SMEs in the city of Medan?

A: Pegadaian Perum is a state-owned financial institution that provides financial services to SMEs in Indonesia. The institution has been instrumental in supporting the growth of SMEs in the city of Medan, providing them with access to capital, training, and other resources.

Q: What are the benefits of using Pegadaian Perum for SMEs in Medan?

A: The benefits of using Pegadaian Perum for SMEs in Medan include access to capital, training, and other resources that can help them grow and develop their businesses. Additionally, Pegadaian Perum offers relatively low interest rates and easy loan procedures, making it an attractive option for SMEs.

Q: How does Pegadaian Perum compare to other financial institutions in empowering SMEs in Medan?

A: Perum Pegadaian is proven to be more effective in empowering SMEs compared to PT. BPR "Pijer podi kekelengen". This is demonstrated by the higher average income of the Customer of UKM PERUM PAWAHAN, which is Rp. 4,041,388.00, compared to the average income of UKM customers of PT. BPR "Pijer Podi Kekelengen" which is only Rp 2,866,166.67.

Q: What are the factors that affect the income of SME customers in Pegadaian Perum?

A: Multiple regression analysis shows that the income of the Customer of UKM Perum Pegadaian is significantly influenced by several factors, namely investment capital, business experience, labor used, the amount of loan, and the amount of expenditure.

Q: What are the recommendations for enhancing the role of Pegadaian Perum in empowering SMEs in Medan City?

A: Based on the results of this study, there are several recommendations that can be applied to enhance the role of Pegadaian Perum in empowering SMEs in Medan City:

*** Increasing Information Dissemination: ** It is necessary to make a more systematic effort in spreading information about UKM Loan Programs in Pegadaian Perum.

*** Improving Service Quality: ** Pegadaian Perum needs to improve service quality, both in terms of management, innovation, and technology.

*** Increasing the Accuracy of Asset Assessment: ** Pegadaian Public Corporation needs to increase accuracy in evaluating assets that are raised as guaranteed to get loans.

Q: How can SMEs in Medan City benefit from the recommendations for enhancing the role of Pegadaian Perum?

A: SMEs in Medan City can benefit from the recommendations for enhancing the role of Pegadaian Perum by improving their management skills, increasing their access to capital, and enhancing their competitiveness. By following the recommendations, SMEs can increase their income, improve their business operations, and contribute to the growth of the local economy.

Q: What is the significance of this study in the context of SME development in Medan City?

A: This study is significant in the context of SME development in Medan City because it highlights the importance of financial institutions such as Pegadaian Perum in supporting the growth of SMEs. The study also provides recommendations for enhancing the role of Pegadaian Perum in empowering SMEs, which can contribute to the growth of the local economy and improve the welfare of the community.