The Influence Of The Work Environment On The Work Behavior Of Nurses In The Regional General Hospital Dr. Pirngadi City Of Medan In 2010
The Influence of the Work Environment on the Work Behavior of Nurses in the Regional General Hospital Dr. Pirngadi City of Medan in 2010
Introduction
The Regional General Hospital Dr. Pirngadi City of Medan has been facing a significant problem with the capture and delay of nurses in the inpatient room. In 2008, 9% of nurses were absent from official hours, and this figure increased to 12% in 2009. The delay also increased from 11-18% in 2008 to 15-20% in 2009. This problem not only affects the quality of health services provided to patients but also has a negative impact on the hospital's reputation. Therefore, it is essential to understand the factors that contribute to this problem and find solutions to improve the work behavior of nurses.
The Problem of Capture and Delay of Nurses
The problem of capture and delay of nurses in the inpatient room of the Regional General Hospital Dr. Pirngadi Medan City continues to increase. In 2008, 9% of nurses were absent from official hours, and this figure increased to 12% in 2009. The delay also increased from 11-18% in 2008 to 15-20% in 2009. This problem is not only a concern for the hospital management but also affects the quality of health services provided to patients.
The Importance of Understanding the Work Environment
To understand more about this problem, an explanatory survey study was conducted in 2010. This study aims to analyze the influence of the work environment on the work behavior of nurses in the inpatient room of the Regional General Hospital Dr. Pirngadi City of Medan. The work environment under study includes leadership and management, control of workloads, control of practices, and adequate sources. The work behaviors analyzed include capacity, delay, and quickly go home.
Methodology
This study involved 277 nurses as a population and 164 nurses as random samples were chosen. Data was collected through a questionnaire and analyzed using a multiple linear regression test with a significance level of 5%. The results of this study will provide valuable insights into the factors that contribute to the problem of capture and delay of nurses and help the hospital management to develop effective solutions.
The Influence of the Work Environment on the Work Behavior of Nurses
The results of this study showed that the work environment had a significant influence on the work behavior of nurses. Meaning, factors such as leadership and management, control of workloads, control over practice, and the availability of adequate resources have a correlation with the level of capacity, delay, and quickly go home the nurse. This finding is consistent with previous studies that have shown that the work environment plays a crucial role in determining the work behavior of nurses.
Improving the Quality of the Work Environment
Improving the quality of the work environment is the key to improving the work behavior of nurses. Regional General Hospital Management Dr. Pirngadi City of Medan needs to take a few steps to minimize the capacity, delay, and quickly go home nurses. Several steps that can be taken include:
Improving the Quality of Leadership and Management
Hospital leaders need to provide good examples, build open and collaborative communication, and provide adequate support to nurses. This will help to create a positive work environment that encourages nurses to work effectively and efficiently.
Giving Greater Control to Nurses
Nurses need to be given the opportunity to arrange their work schedules, choose appropriate maintenance methods and techniques, and play an active role in making decisions related to their practice. This will help to increase job satisfaction and reduce the likelihood of nurses being absent or delayed.
Providing Adequate Resources
Hospitals need to ensure adequate availability of resources, such as complete medical devices, adequate medical personnel, and good information systems. This will help to reduce the workload of nurses and improve the quality of health services provided to patients.
Performing Supervision and Audit Regularly
Hospital leaders need to routinely supervise and audit nurses' attendance to monitor and improve work discipline. This will help to identify areas where nurses are struggling and provide support to improve their work behavior.
The Impact of Improved Work Behavior on Patient Care
Improved work behavior of nurses will have a positive impact on the quality of health services provided to patients. Nurses who are present on time and focus on their tasks can provide better services, increase patient satisfaction, and maintain hospital reputation. Therefore, efforts to improve the work environment and improve the work behavior of nurses need to be a priority for the management of the Regional General Hospital Dr. Pirngadi City of Medan.
Conclusion
The problem of capture and delay of nurses in the inpatient room of the Regional General Hospital Dr. Pirngadi Medan City is a significant concern that affects the quality of health services provided to patients. This study has shown that the work environment has a significant influence on the work behavior of nurses. Therefore, improving the quality of the work environment is the key to improving the work behavior of nurses. Regional General Hospital Management Dr. Pirngadi City of Medan needs to take a few steps to minimize the capacity, delay, and quickly go home nurses. By implementing these steps, the hospital can improve the work behavior of nurses and provide better services to patients.
Frequently Asked Questions (FAQs) about the Influence of the Work Environment on the Work Behavior of Nurses
Q: What is the main problem faced by the Regional General Hospital Dr. Pirngadi City of Medan?
A: The main problem faced by the hospital is the capture and delay of nurses in the inpatient room, which has been increasing over the years.
Q: What are the consequences of the capture and delay of nurses?
A: The capture and delay of nurses can lead to a decrease in the quality of health services provided to patients, increased patient dissatisfaction, and a negative impact on the hospital's reputation.
Q: What is the significance of understanding the work environment in relation to the work behavior of nurses?
A: Understanding the work environment is crucial in determining the work behavior of nurses. The work environment includes factors such as leadership and management, control of workloads, control of practices, and adequate sources.
Q: What are the key findings of the study on the influence of the work environment on the work behavior of nurses?
A: The study found that the work environment has a significant influence on the work behavior of nurses. Factors such as leadership and management, control of workloads, control of practices, and adequate sources have a correlation with the level of capacity, delay, and quickly go home the nurse.
Q: What are the steps that can be taken to improve the work environment and minimize the capacity, delay, and quickly go home nurses?
A: Several steps can be taken to improve the work environment and minimize the capacity, delay, and quickly go home nurses, including:
- Improving the quality of leadership and management
- Giving greater control to nurses
- Providing adequate resources
- Performing supervision and audit regularly
Q: How can improving the work environment benefit patients?
A: Improving the work environment can lead to improved work behavior of nurses, which can result in better services, increased patient satisfaction, and a positive impact on the hospital's reputation.
Q: What is the role of hospital leaders in improving the work environment?
A: Hospital leaders play a crucial role in improving the work environment by providing good examples, building open and collaborative communication, and providing adequate support to nurses.
Q: How can nurses be given greater control over their work?
A: Nurses can be given greater control over their work by allowing them to arrange their work schedules, choose appropriate maintenance methods and techniques, and play an active role in making decisions related to their practice.
Q: What are the benefits of providing adequate resources to nurses?
A: Providing adequate resources to nurses can reduce the workload of nurses, improve the quality of health services provided to patients, and increase job satisfaction.
Q: How can regular supervision and audit help improve the work behavior of nurses?
A: Regular supervision and audit can help identify areas where nurses are struggling and provide support to improve their work behavior.
Q: What is the importance of prioritizing the improvement of the work environment?
A: Prioritizing the improvement of the work environment is essential in improving the work behavior of nurses, which can lead to better services, increased patient satisfaction, and a positive impact on the hospital's reputation.