The Effect Of Work Discipline On The Effectiveness Of Health Services At The Padang Bulan Community Health Center (Puskesmas) Medan Baru District
The Effect of Work Discipline on the Effectiveness of Health Services at the Padang Bulan Community Health Center (Puskesmas) Medan Baru District
Introduction
The provision of effective health services is a crucial aspect of maintaining public health, and it is the responsibility of community health centers (Puskesmas) to ensure that these services are delivered efficiently and effectively. The Padang Bulan Health Center, located in Medan Baru District, is one such institution that plays a vital role in providing quality health services to the community. However, the effectiveness of these services can be influenced by various factors, including the work discipline of health workers. This study aims to explore the effect of work discipline on the effectiveness of health services at the Padang Bulan Health Center.
Methodology
This study employed a quantitative approach, collecting primary data through questionnaires and secondary data through literature studies. A total of 130 respondents were involved in this study, and data analysis was carried out using SmartPLS version 3.0 m3. The study aimed to investigate the relationship between work discipline and the effectiveness of health services at the Padang Bulan Health Center.
Analysis of the Effect of Work Discipline
Work discipline is a critical component in any organization, and it is particularly important in the health service sector. In the context of the Padang Bulan Health Center, good work discipline includes timeliness, compliance with service procedures, and commitment to duties and responsibilities. When health workers are disciplined in carrying out their duties, the services provided will be more effective and efficient.
The effectiveness of health services not only depends on the expertise and knowledge of health workers, but also on their attitudes and behavior. Disciplined health workers tend to be more proactive in providing services, able to respond to patient complaints well, and have a higher level of satisfaction. This will certainly have a positive impact on public trust in the Puskesmas as a health care provider.
The Importance of Work Discipline at the Puskesmas
Puskesmas as the first health service institution in the community, play an important role in maintaining health and providing quality services. Therefore, it is essential for health workers in the Puskesmas to have high work discipline. Effective health services will contribute to improving the quality of life of the community, and in the end will have a positive impact on overall public health.
In the context of Padang Bulan Health Center, the results of this study should be a concern for management to further improve work discipline. Efforts that can be made include providing routine training, conducting performance evaluations, and creating a work environment that supports discipline.
The Relationship Between Work Discipline and Effectiveness of Health Services
The results of this study showed that work discipline had a significant influence on the effectiveness of health services at the Padang Bulan Health Center. This can be seen from the T-Statistic value which reaches 12,054, which is greater than T-Table (1.96). Thus, alternative hypotheses (ha) are accepted. The effect of work discipline is positive and significant, with a parameter coefficient of 0.695. In addition, the coefficient of determination of 0.483 shows that 48.3% of the effectiveness of the effectiveness of health services can be explained by the work discipline variable. The rest, which is 51.7%, is influenced by other factors that are not examined in this study.
Conclusion
From the results of this study, it is clear that work discipline has a positive and significant effect on the effectiveness of health services at the Padang Bulan Health Center. To increase the effectiveness of services, it is essential for the Puskesmas management to prioritize the development of work discipline among health workers. This will not only improve individual performance, but can also bring broad benefits to public health. Thus, efforts to improve work discipline must be an integral part of the Puskesmas management strategy.
Recommendations
Based on the findings of this study, the following recommendations are made:
- Provide routine training: The Puskesmas management should provide regular training to health workers on the importance of work discipline and how to maintain it.
- Conduct performance evaluations: Regular performance evaluations should be conducted to assess the work discipline of health workers and provide feedback for improvement.
- Create a work environment that supports discipline: The Puskesmas management should create a work environment that supports discipline, including providing necessary resources and facilities to facilitate effective work.
- Monitor and evaluate the effectiveness of health services: The Puskesmas management should regularly monitor and evaluate the effectiveness of health services to ensure that they are meeting the needs of the community.
Limitations of the Study
This study has several limitations, including:
- Sample size: The sample size of this study was limited to 130 respondents, which may not be representative of the entire population.
- Data collection method: The study used a quantitative approach, which may not capture the nuances of the relationship between work discipline and effectiveness of health services.
- Time frame: The study was conducted over a limited time frame, which may not capture the long-term effects of work discipline on the effectiveness of health services.
Future Research Directions
Future research should aim to:
- Investigate the relationship between work discipline and other factors that influence the effectiveness of health services: This study only examined the relationship between work discipline and effectiveness of health services. Future research should investigate the relationship between work discipline and other factors that influence the effectiveness of health services.
- Examine the impact of work discipline on public health: This study only examined the impact of work discipline on the effectiveness of health services. Future research should examine the impact of work discipline on public health.
- Develop a model to predict the effectiveness of health services: This study only examined the relationship between work discipline and effectiveness of health services. Future research should develop a model to predict the effectiveness of health services based on various factors, including work discipline.
Frequently Asked Questions (FAQs) About the Effect of Work Discipline on the Effectiveness of Health Services at the Padang Bulan Community Health Center (Puskesmas) Medan Baru District
Q: What is the main objective of this study?
A: The main objective of this study is to explore the effect of work discipline on the effectiveness of health services at the Padang Bulan Health Center, located in Medan Baru District.
Q: What methodology was used in this study?
A: This study employed a quantitative approach, collecting primary data through questionnaires and secondary data through literature studies. A total of 130 respondents were involved in this study, and data analysis was carried out using SmartPLS version 3.0 m3.
Q: What is the significance of work discipline in the health service sector?
A: Work discipline is a critical component in any organization, and it is particularly important in the health service sector. Good work discipline includes timeliness, compliance with service procedures, and commitment to duties and responsibilities.
Q: How does work discipline affect the effectiveness of health services?
A: When health workers are disciplined in carrying out their duties, the services provided will be more effective and efficient. Disciplined health workers tend to be more proactive in providing services, able to respond to patient complaints well, and have a higher level of satisfaction.
Q: What are the implications of this study for Puskesmas management?
A: The results of this study suggest that Puskesmas management should prioritize the development of work discipline among health workers. This will not only improve individual performance, but can also bring broad benefits to public health.
Q: What are the limitations of this study?
A: This study has several limitations, including a limited sample size, a quantitative approach that may not capture the nuances of the relationship between work discipline and effectiveness of health services, and a limited time frame that may not capture the long-term effects of work discipline on the effectiveness of health services.
Q: What are the recommendations for future research?
A: Future research should aim to investigate the relationship between work discipline and other factors that influence the effectiveness of health services, examine the impact of work discipline on public health, and develop a model to predict the effectiveness of health services based on various factors, including work discipline.
Q: What are the practical implications of this study for health workers and Puskesmas management?
A: The practical implications of this study are that health workers should prioritize work discipline in their daily activities, and Puskesmas management should create a work environment that supports discipline, including providing necessary resources and facilities to facilitate effective work.
Q: How can Puskesmas management improve work discipline among health workers?
A: Puskesmas management can improve work discipline among health workers by providing routine training, conducting performance evaluations, and creating a work environment that supports discipline.
Q: What are the benefits of improving work discipline among health workers?
A: Improving work discipline among health workers can bring broad benefits to public health, including improved effectiveness of health services, increased patient satisfaction, and improved overall health outcomes.
Q: How can this study be replicated in other settings?
A: This study can be replicated in other settings by using a similar methodology, including a quantitative approach and a focus on the relationship between work discipline and effectiveness of health services.