The Effect Of Organizational Work Discipline And Communication On Employee Work Performance In The Regional Revenue Service Of Deli Serdang Regency

Feb 28, 2025 by ADMIN 148 views

The Effect of Organizational Work Discipline and Communication on Employee Work Performance in the Regional Revenue Service of Deli Serdang Regency

Introduction

The Regional Revenue Service of Deli Serdang Regency is a vital institution responsible for collecting taxes and other revenue for the local government. The performance of its employees plays a crucial role in achieving the organization's goals and objectives. However, the question remains: what factors contribute to optimal employee performance in this organization? This study aims to investigate the direct effect of organizational work discipline and communication on employee work performance in the Regional Revenue Service of Deli Serdang Regency.

The Importance of Organizational Work Discipline and Communication

Organizational work discipline and communication are two critical factors that can significantly impact employee performance. Work discipline refers to the attitudes and behavior of employees who comply with the rules, norms, and work procedures that apply. Disciplined employees tend to have high commitment, come on time, do assignments with focus, and are responsible for their work. On the other hand, organizational communication becomes a connecting bridge between leaders and employees. Effective communication allows information to be distributed smoothly, increases collaboration, reduces misunderstandings, and creates a positive work climate.

Methodology

This study employed the Causal Research Methods of Associative Analytic Survey and Multiple Linear Regression Analysis to analyze primary and secondary data from 51 respondents chosen randomly. The data was collected through a survey questionnaire that assessed the level of work discipline, organizational communication, and employee performance in the Regional Revenue Service of Deli Serdang Regency.

Results

The results of this study showed that the discipline of work and organizational communication had a positive and significant influence on employee performance. This indicates that the higher the level of work discipline and the more effective organizational communication in the Regional Revenue Service of Deli Serdang Regency, the higher the performance of its employees.

Understanding the Meaning of Work Discipline and Organizational Communication

Work discipline is the main key in building optimal performance. In this context, work discipline refers to the attitudes and behavior of employees who comply with the rules, norms, and work procedures that apply. Disciplined employees tend to have high commitment, come on time, do assignments with focus, and are responsible for their work.

Organizational communication, on the other hand, becomes a connecting bridge between leaders and employees. Effective communication allows information to be distributed smoothly, increases collaboration, reduces misunderstandings, and creates a positive work climate.

The Role of Work Discipline in Employee Performance

Work discipline is a critical factor that can significantly impact employee performance. Disciplined employees tend to have high commitment, come on time, do assignments with focus, and are responsible for their work. This is because work discipline helps employees to develop a sense of responsibility, accountability, and ownership towards their work.

The Role of Organizational Communication in Employee Performance

Organizational communication is another critical factor that can significantly impact employee performance. Effective communication allows information to be distributed smoothly, increases collaboration, reduces misunderstandings, and creates a positive work climate. This is because organizational communication helps employees to understand the organization's goals, objectives, and expectations, and to work together towards achieving them.

Implications of Research Results and Recommendations

The results of this study have important implications for the Regional Revenue Service of Deli Serdang Regency. First, the need for more serious efforts to increase employee work discipline. This can be done through training programs, socialization of regulations, and tighter supervision.

Second, efforts need to be made to increase the effectiveness of organizational communication. This step can be done by facilitating open dialogue between leaders and employees, building a clear and easily accessible communication system, and providing effective communication training for leaders.

By increasing the work discipline and communication of the organization, the Regional Revenue Service of Deli Serdang Regency can create a conducive work environment and encourage the creation of more optimal employee performance.

Conclusion

In conclusion, this study has shown that organizational work discipline and communication have a positive and significant influence on employee performance in the Regional Revenue Service of Deli Serdang Regency. The results of this study have important implications for the organization, and recommendations have been made to increase employee work discipline and organizational communication.

Recommendations for Future Research

This study has several limitations, and future research can build on these findings. For example, future research can investigate the impact of work discipline and organizational communication on employee performance in other organizations, or explore the role of other factors that can influence employee performance.

Conclusion

In conclusion, this study has shown that organizational work discipline and communication are critical factors that can significantly impact employee performance in the Regional Revenue Service of Deli Serdang Regency. The results of this study have important implications for the organization, and recommendations have been made to increase employee work discipline and organizational communication.

References

[List of references cited in the study]

Appendix

[Appendix containing additional information, such as survey questionnaire, data analysis, and results]

The Effect of Organizational Work Discipline and Communication on Employee Work Performance in the Regional Revenue Service of Deli Serdang Regency

Abstract

This study aims to investigate the direct effect of organizational work discipline and communication on employee work performance in the Regional Revenue Service of Deli Serdang Regency. The results of this study showed that the discipline of work and organizational communication had a positive and significant influence on employee performance. The implications of this study have important implications for the organization, and recommendations have been made to increase employee work discipline and organizational communication.

Keywords

Organizational work discipline
Organizational communication
Employee performance
Regional Revenue Service of Deli Serdang Regency

Limitations of the Study

This study has several limitations. First, the sample size was relatively small, and future research can investigate the impact of work discipline and organizational communication on employee performance in other organizations. Second, the study only investigated the impact of work discipline and organizational communication on employee performance, and future research can explore the role of other factors that can influence employee performance.

Future Research Directions

Future research can build on the findings of this study by investigating the impact of work discipline and organizational communication on employee performance in other organizations. Additionally, future research can explore the role of other factors that can influence employee performance, such as leadership style, organizational culture, and employee engagement.

Conclusion

Introduction

In our previous article, we discussed the importance of organizational work discipline and communication in achieving optimal employee performance in the Regional Revenue Service of Deli Serdang Regency. In this article, we will answer some of the most frequently asked questions related to this topic.

Q: What is organizational work discipline, and how does it impact employee performance?

A: Organizational work discipline refers to the attitudes and behavior of employees who comply with the rules, norms, and work procedures that apply. Disciplined employees tend to have high commitment, come on time, do assignments with focus, and are responsible for their work. This, in turn, can lead to improved employee performance, as employees are more likely to meet deadlines, achieve goals, and provide high-quality work.

Q: What is organizational communication, and how does it impact employee performance?

A: Organizational communication refers to the exchange of information between leaders and employees within an organization. Effective communication allows information to be distributed smoothly, increases collaboration, reduces misunderstandings, and creates a positive work climate. This, in turn, can lead to improved employee performance, as employees are more likely to understand the organization's goals, objectives, and expectations, and to work together towards achieving them.

Q: How can organizations increase employee work discipline?

A: Organizations can increase employee work discipline by implementing training programs, socializing regulations, and tightening supervision. Additionally, organizations can establish clear expectations and consequences for non-compliance, and provide regular feedback and coaching to employees.

Q: How can organizations improve organizational communication?

A: Organizations can improve organizational communication by facilitating open dialogue between leaders and employees, building a clear and easily accessible communication system, and providing effective communication training for leaders. Additionally, organizations can establish regular meetings and feedback sessions to ensure that employees are informed and engaged.

Q: What are the benefits of improving organizational work discipline and communication?

A: Improving organizational work discipline and communication can lead to a range of benefits, including improved employee performance, increased productivity, and enhanced job satisfaction. Additionally, organizations that prioritize work discipline and communication are more likely to achieve their goals and objectives, and to maintain a positive reputation in the community.

Q: How can organizations measure the impact of organizational work discipline and communication on employee performance?

A: Organizations can measure the impact of organizational work discipline and communication on employee performance by tracking metrics such as employee engagement, productivity, and job satisfaction. Additionally, organizations can conduct regular surveys and focus groups to gather feedback from employees and identify areas for improvement.

Q: What are some common challenges that organizations face when trying to improve organizational work discipline and communication?

A: Some common challenges that organizations face when trying to improve organizational work discipline and communication include resistance to change, lack of resources, and inadequate training and support. Additionally, organizations may struggle to establish clear expectations and consequences for non-compliance, and to provide regular feedback and coaching to employees.

Q: How can organizations overcome these challenges and improve organizational work discipline and communication?

A: Organizations can overcome these challenges by establishing a clear vision and strategy for improving work discipline and communication, and by providing regular training and support to employees. Additionally, organizations can establish clear expectations and consequences for non-compliance, and provide regular feedback and coaching to employees.

Conclusion

In conclusion, organizational work discipline and communication are critical factors that can significantly impact employee performance in the Regional Revenue Service of Deli Serdang Regency. By understanding the importance of these factors and taking steps to improve them, organizations can achieve a range of benefits, including improved employee performance, increased productivity, and enhanced job satisfaction.