The Effect Of Knowledge Of Electronic Money Products On Community Interests Using Electronic Parking In The Era Of Cashless Society In Medan City

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The Effect of Knowledge of Electronic Money Products on Community Interests Using Electronic Parking in the Era of Cashless Society in Medan City

Introduction

In the era of rapid technological advancements and the shift towards a cashless society, the parking sector has undergone significant transformations. One such innovation is the implementation of electronic parking systems, which offer convenience, speed, and transparency in payment processes. Medan City, a bustling metropolis in Indonesia, has adopted this modern parking payment system as part of its cashless parking program. However, the success of this system relies heavily on the community's understanding and acceptance of electronic money products. This study aims to explore the impact of knowledge of electronic money products on public interest in using electronic parking in the Cashless Society era in Medan.

Background

The transition from traditional parking payment systems to electronic systems is a significant social change that requires adaptation and understanding from the community. The structural functional theory, based on the agil concept of Talcott Parsons, provides a framework for analyzing this transition. This theory highlights the importance of knowledge in supporting social change, including the adoption of new technologies and payment systems. In the context of electronic parking, knowledge of electronic money products is a crucial factor in facilitating the transition to a cashless society.

Methodology

This study employed a quantitative approach to investigate the relationship between knowledge of electronic money products and public interest in using electronic parking. A sample of 100 respondents, consisting of Medan City residents who had used electronic parking services, was selected using nonprobability sampling with accidental sampling techniques. Data collection was conducted through a questionnaire distributed directly or via Google Form.

Results

The analysis revealed a positive and significant impact of knowledge of electronic money products on public interest in using electronic parking. The hypothesis test results showed that the t-count exceeded the t-table value, with a significance value of 0.000, indicating a strong relationship between the two variables. Furthermore, the coefficient of determination test revealed that knowledge of electronic money products accounted for 46.5% of public interest in using electronic parking, while other factors outside the research model influenced the remaining 53.5%.

Discussion

The findings of this study confirm that increasing public knowledge about electronic money products is essential for the success of the electronic parking system in Medan in the era of Cashless Society. By enhancing knowledge, the community can become more open to changes in payment systems that are more efficient and transparent. This is in line with social changes expected to thrive in modern society. The results of this study have implications for policymakers, parking authorities, and technology providers, highlighting the need to educate the public about electronic money products and promote the adoption of cashless payment systems.

Conclusion

In conclusion, this study demonstrates the significant impact of knowledge of electronic money products on public interest in using electronic parking in the Cashless Society era in Medan. The findings suggest that increasing public knowledge about electronic money products is crucial for the success of electronic parking systems. By promoting education and awareness about electronic money products, policymakers and parking authorities can facilitate the transition to a cashless society and improve the overall parking experience for the community.

Recommendations

Based on the findings of this study, the following recommendations are made:

  1. Increase public education and awareness: Policymakers and parking authorities should implement education and awareness programs to promote understanding of electronic money products and their benefits.
  2. Improve accessibility: Electronic parking systems should be made more accessible and user-friendly to reduce barriers to adoption.
  3. Enhance customer support: Parking authorities should provide excellent customer support to address concerns and issues related to electronic parking.
  4. Promote cashless payment systems: Policymakers and technology providers should promote the adoption of cashless payment systems to reduce reliance on cash and enhance the overall parking experience.

By implementing these recommendations, Medan City can become a model for successful electronic parking systems in the Cashless Society era, and the community can benefit from the convenience, speed, and transparency offered by electronic parking.
Frequently Asked Questions (FAQs) about the Effect of Knowledge of Electronic Money Products on Community Interests Using Electronic Parking in the Era of Cashless Society in Medan City

Q&A

Q: What is the main objective of this study? A: The main objective of this study is to explore the impact of knowledge of electronic money products on public interest in using electronic parking in the Cashless Society era in Medan.

Q: What is the significance of this study? A: This study is significant because it highlights the importance of knowledge of electronic money products in facilitating the transition to a cashless society and improving the overall parking experience for the community.

Q: What is the methodology used in this study? A: This study employed a quantitative approach, using a sample of 100 respondents who were Medan City residents who had used electronic parking services. Data collection was conducted through a questionnaire distributed directly or via Google Form.

Q: What are the key findings of this study? A: The key findings of this study are that knowledge of electronic money products has a positive and significant impact on public interest in using electronic parking. The hypothesis test results showed that the t-count exceeded the t-table value, with a significance value of 0.000, indicating a strong relationship between the two variables.

Q: What are the implications of this study? A: The implications of this study are that increasing public knowledge about electronic money products is essential for the success of the electronic parking system in Medan in the era of Cashless Society. By enhancing knowledge, the community can become more open to changes in payment systems that are more efficient and transparent.

Q: What are the recommendations of this study? A: Based on the findings of this study, the following recommendations are made:

  1. Increase public education and awareness: Policymakers and parking authorities should implement education and awareness programs to promote understanding of electronic money products and their benefits.
  2. Improve accessibility: Electronic parking systems should be made more accessible and user-friendly to reduce barriers to adoption.
  3. Enhance customer support: Parking authorities should provide excellent customer support to address concerns and issues related to electronic parking.
  4. Promote cashless payment systems: Policymakers and technology providers should promote the adoption of cashless payment systems to reduce reliance on cash and enhance the overall parking experience.

Q: What are the limitations of this study? A: The limitations of this study are that it is a quantitative study, and the sample size is relatively small. Future studies can build on this study by using a larger sample size and incorporating qualitative methods to gain a deeper understanding of the phenomenon.

Q: What are the future research directions? A: Future research directions can include:

  1. Investigating the impact of electronic money products on other aspects of the parking experience: Future studies can investigate the impact of electronic money products on other aspects of the parking experience, such as customer satisfaction and loyalty.
  2. Examining the role of technology in facilitating the transition to a cashless society: Future studies can examine the role of technology in facilitating the transition to a cashless society and improving the overall parking experience for the community.
  3. Developing effective education and awareness programs: Future studies can develop effective education and awareness programs to promote understanding of electronic money products and their benefits.

By addressing these questions and providing insights into the impact of knowledge of electronic money products on community interests using electronic parking in the era of Cashless Society in Medan City, this study contributes to the body of knowledge in the field of transportation and parking management.