System.DmlException: Insert Failed. First Exception On Row 0; First Error: FIELD_INTEGRITY_EXCEPTION, Role Type Must Match User Type: []

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System.DmlException: Insert Failed - Resolving the FIELD_INTEGRITY_EXCEPTION in Salesforce

Introduction

When creating a custom registration page for your Experience Portal site in Salesforce, you may encounter the error "System.DmlException: Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, role type must match user type: []". This error can be frustrating, especially when you're trying to onboard new users. In this article, we'll delve into the possible causes of this error and provide step-by-step solutions to resolve it.

Understanding the FIELD_INTEGRITY_EXCEPTION

The FIELD_INTEGRITY_EXCEPTION is a type of exception that occurs when the data being inserted or updated does not meet the integrity constraints defined on the field. In the context of the custom registration page, this error is likely caused by a mismatch between the role type and user type.

Role Type vs User Type

In Salesforce, roles and user types are used to define the permissions and access levels for users. The role type determines the user's role in the organization, while the user type determines the user's profile and access to certain features. When creating a custom registration page, it's essential to ensure that the role type and user type match.

Possible Causes of the FIELD_INTEGRITY_EXCEPTION

There are several possible causes of the FIELD_INTEGRITY_EXCEPTION when creating a custom registration page:

  1. Role Type and User Type Mismatch: As mentioned earlier, a mismatch between the role type and user type can cause this error.
  2. Invalid User Type: If the user type is not valid or is not set correctly, it can cause the FIELD_INTEGRITY_EXCEPTION.
  3. Role Type Not Set: If the role type is not set correctly or is not set at all, it can cause the FIELD_INTEGRITY_EXCEPTION.
  4. Custom Field Validation: If there are custom field validations on the user object, it can cause the FIELD_INTEGRITY_EXCEPTION if the data being inserted does not meet the validation rules.

Resolving the FIELD_INTEGRITY_EXCEPTION

To resolve the FIELD_INTEGRITY_EXCEPTION, follow these steps:

Step 1: Verify Role Type and User Type

  1. Go to the user object in Setup and click on the "Fields & Relationships" tab.
  2. Scroll down to the "Role Type" field and verify that it is set correctly.
  3. Scroll down to the "User Type" field and verify that it is set correctly.

Step 2: Check for Invalid User Type

  1. Go to the user object in Setup and click on the "Fields & Relationships" tab.
  2. Scroll down to the "User Type" field and check if it is set to a valid user type.
  3. If the user type is not valid, update it to a valid user type.

Step 3: Set Role Type Correctly

  1. Go to the user object in Setup and click on the "Fields & Relationships" tab.
  2. Scroll down to the "Role Type" field and set it correctly.
  3. Make sure that the role type is set to a valid role type.

Step 4: Check Custom Field Validation

  1. Go to the user object in Setup and click on the "Fields & Relationships" tab.
  2. Scroll down to the custom fields and check if there are any custom field validations.
  3. If there are custom field validations, verify that the data being inserted meets the validation rules.

Conclusion

The FIELD_INTEGRITY_EXCEPTION can be a frustrating error to resolve, especially when creating a custom registration page for your Experience Portal site. By understanding the possible causes of this error and following the step-by-step solutions outlined in this article, you should be able to resolve the FIELD_INTEGRITY_EXCEPTION and successfully onboard new users.

Additional Tips and Considerations

  • Make sure to test the custom registration page thoroughly to ensure that it is working correctly.
  • Consider implementing additional validation rules to ensure that the data being inserted meets the required standards.
  • If you're still experiencing issues, consider reaching out to Salesforce support for further assistance.

Related Articles

FAQs

  • Q: What is the FIELD_INTEGRITY_EXCEPTION? A: The FIELD_INTEGRITY_EXCEPTION is a type of exception that occurs when the data being inserted or updated does not meet the integrity constraints defined on the field.
  • Q: What are the possible causes of the FIELD_INTEGRITY_EXCEPTION? A: The possible causes of the FIELD_INTEGRITY_EXCEPTION include a mismatch between the role type and user type, invalid user type, role type not set, and custom field validation.
  • Q: How can I resolve the FIELD_INTEGRITY_EXCEPTION? A: To resolve the FIELD_INTEGRITY_EXCEPTION, follow the step-by-step solutions outlined in this article, including verifying role type and user type, checking for invalid user type, setting role type correctly, and checking custom field validation.
    System.DmlException: Insert Failed - Q&A and Troubleshooting Guide

Introduction

In our previous article, we discussed the FIELD_INTEGRITY_EXCEPTION error that can occur when creating a custom registration page for your Experience Portal site in Salesforce. We also provided step-by-step solutions to resolve this error. In this article, we'll provide a Q&A and troubleshooting guide to help you resolve the FIELD_INTEGRITY_EXCEPTION error.

Q&A

Q: What is the FIELD_INTEGRITY_EXCEPTION error?

A: The FIELD_INTEGRITY_EXCEPTION error is a type of exception that occurs when the data being inserted or updated does not meet the integrity constraints defined on the field.

Q: What are the possible causes of the FIELD_INTEGRITY_EXCEPTION error?

A: The possible causes of the FIELD_INTEGRITY_EXCEPTION error include a mismatch between the role type and user type, invalid user type, role type not set, and custom field validation.

Q: How can I resolve the FIELD_INTEGRITY_EXCEPTION error?

A: To resolve the FIELD_INTEGRITY_EXCEPTION error, follow the step-by-step solutions outlined in our previous article, including verifying role type and user type, checking for invalid user type, setting role type correctly, and checking custom field validation.

Q: What is the role type and user type in Salesforce?

A: The role type and user type in Salesforce are used to define the permissions and access levels for users. The role type determines the user's role in the organization, while the user type determines the user's profile and access to certain features.

Q: How can I verify the role type and user type?

A: To verify the role type and user type, go to the user object in Setup and click on the "Fields & Relationships" tab. Scroll down to the "Role Type" field and verify that it is set correctly. Scroll down to the "User Type" field and verify that it is set correctly.

Q: What is custom field validation?

A: Custom field validation is a feature in Salesforce that allows you to define custom validation rules for fields on the user object. These validation rules can be used to ensure that the data being inserted meets the required standards.

Q: How can I check custom field validation?

A: To check custom field validation, go to the user object in Setup and click on the "Fields & Relationships" tab. Scroll down to the custom fields and check if there are any custom field validations. If there are custom field validations, verify that the data being inserted meets the validation rules.

Troubleshooting Guide

Step 1: Verify Role Type and User Type

  1. Go to the user object in Setup and click on the "Fields & Relationships" tab.
  2. Scroll down to the "Role Type" field and verify that it is set correctly.
  3. Scroll down to the "User Type" field and verify that it is set correctly.

Step 2: Check for Invalid User Type

  1. Go to the user object in Setup and click on the "Fields & Relationships" tab.
  2. Scroll down to the "User Type" field and check if it is set to a valid user type.
  3. If the user type is not valid, update it to a valid user type.

Step 3: Set Role Type Correctly

  1. Go to the user object in Setup and click on the "Fields & Relationships" tab.
  2. Scroll down to the "Role Type" field and set it correctly.
  3. Make sure that the role type is set to a valid role type.

Step 4: Check Custom Field Validation

  1. Go to the user object in Setup and click on the "Fields & Relationships" tab.
  2. Scroll down to the custom fields and check if there are any custom field validations.
  3. If there are custom field validations, verify that the data being inserted meets the validation rules.

Conclusion

The FIELD_INTEGRITY_EXCEPTION error can be a frustrating error to resolve, especially when creating a custom registration page for your Experience Portal site. By following the step-by-step solutions outlined in this article and the Q&A and troubleshooting guide, you should be able to resolve the FIELD_INTEGRITY_EXCEPTION error and successfully onboard new users.

Additional Tips and Considerations

  • Make sure to test the custom registration page thoroughly to ensure that it is working correctly.
  • Consider implementing additional validation rules to ensure that the data being inserted meets the required standards.
  • If you're still experiencing issues, consider reaching out to Salesforce support for further assistance.

Related Articles

FAQs

  • Q: What is the FIELD_INTEGRITY_EXCEPTION error? A: The FIELD_INTEGRITY_EXCEPTION error is a type of exception that occurs when the data being inserted or updated does not meet the integrity constraints defined on the field.
  • Q: What are the possible causes of the FIELD_INTEGRITY_EXCEPTION error? A: The possible causes of the FIELD_INTEGRITY_EXCEPTION error include a mismatch between the role type and user type, invalid user type, role type not set, and custom field validation.
  • Q: How can I resolve the FIELD_INTEGRITY_EXCEPTION error? A: To resolve the FIELD_INTEGRITY_EXCEPTION error, follow the step-by-step solutions outlined in this article and the Q&A and troubleshooting guide.