Staging Review Finding: Add Saved As Message With Application ID

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Team: Veteran Facing Forms Product: Form 21-4138 Feature: Statement In Support of Claim

Introduction

In the authenticated experience of the Form 21-4138, the user is able to save the form as they enter information. However, there is a missing feature that should be present below the progress bar. This feature is a saved message with an application ID. The purpose of this staging review finding is to highlight this issue and recommend the necessary action to resolve it.

Findings Details

Description

The issue at hand is that the form is missing a saved message with an application ID below the progress bar. This message is crucial in providing the user with a clear understanding of the application process. The current design does not meet the VA.gov Experience Standard for Consistency, which states that users should encounter consistent and clear design components and patterns.

Link, screenshot or steps to recreate

saved message

Recommended Action

To resolve this issue, the recommended action is to add the saved as message with application ID below the progress bar. This will ensure that the user has a clear understanding of the application process and that the design meets the VA.gov Experience Standard for Consistency.

References

  • Accessibility Defect Severity: N/A
  • WCAG Success Criteria: N/A
  • Modality: N/A
  • Design System Component: N/A
  • Design System Pattern or Template: Forms - Form step
  • Design System Foundation: N/A
  • Content Style Guide: N/A
  • Context: N/A

Next Steps for the VFS Team

How did this touchpoint go?

  • Give feedback on the Collaboration Cycle at any time.
  • [ ] Questions? For the most timely response, comment on Slack in your team channel tagging @platform-governance-team-members with any questions or to get help validating the issue.
  • [ ] Ticket ownership: If you believe that this issue is out of scope, not your team's responsibility, or a Design System issue, comment and tag @platform-governance-team-members on your team channel in Slack to provide an explanation and who you believe is responsible. The Governance team will follow up.
  • [ ] Close this ticket when the issue has been resolved or validated by your Product Owner.

Additional Information

Need help? Please review how to read a Staging Review ticket. Tag @platform-governance-team-members on Slack if you need further assistance.

Introduction

In our previous article, we discussed the staging review finding of adding a saved as message with application ID below the progress bar in the Form 21-4138. This article will provide a Q&A section to address any questions or concerns that may arise.

Q&A

Q: What is the purpose of the saved as message with application ID?

A: The purpose of the saved as message with application ID is to provide the user with a clear understanding of the application process. It should be present below the progress bar to ensure that the user is aware of the application status.

Q: Why is the saved as message with application ID missing in the current design?

A: The saved as message with application ID is missing in the current design because it does not meet the VA.gov Experience Standard for Consistency. The current design does not provide a clear and consistent user experience, which is essential for the application process.

Q: What are the benefits of adding the saved as message with application ID?

A: The benefits of adding the saved as message with application ID include:

  • Providing a clear understanding of the application process
  • Ensuring a consistent user experience
  • Meeting the VA.gov Experience Standard for Consistency
  • Enhancing the overall user experience

Q: How can the VFS team ensure that the issue is resolved?

A: The VFS team can ensure that the issue is resolved by following the next steps outlined in the previous article:

  • Give feedback on the Collaboration Cycle at any time
  • Comment on Slack in your team channel tagging @platform-governance-team-members with any questions or to get help validating the issue
  • Comment and tag @platform-governance-team-members on your team channel in Slack to provide an explanation and who you believe is responsible
  • Close this ticket when the issue has been resolved or validated by your Product Owner

Q: What is the role of the Governance team in resolving this issue?

A: The Governance team will follow up on the issue and ensure that it is resolved. They will also provide guidance and support to the VFS team throughout the process.

Q: How can the user provide feedback on the Collaboration Cycle?

A: The user can provide feedback on the Collaboration Cycle at any time by giving feedback on the Collaboration Cycle. This will help to improve the user experience and ensure that the issue is resolved.

Conclusion

In conclusion, the staging review finding of adding a saved as message with application ID below the progress bar in the Form 21-4138 is essential for providing a clear understanding of the application process. The Q&A section above addresses any questions or concerns that may arise and provides guidance on how to ensure that the issue is resolved. By following the next steps outlined in the previous article, the VFS team can ensure that the issue is resolved and that the design meets the VA.gov Experience Standard for Consistency.

Additional Resources