Request Support For Another Smart Cat Litter Box

by ADMIN 49 views

Introduction

As a cat owner, you're likely familiar with the convenience and benefits of smart cat litter boxes. These devices not only make cleaning up after your feline friend easier but also provide valuable insights into your cat's behavior and health. However, sometimes these devices can malfunction or require additional support. In this article, we'll explore a specific smart cat litter box, the SAILESI Smart Self-Cleaning Litter Box, and provide a detailed request for support.

Device Information

Log Message

The log message provided indicates that the issue originated from a custom integration. The logger is custom_components.tuya_local.config_flow, and the source is custom_components/tuya_local/config_flow.py:415. The integration is Tuya Local, and the documentation and issues can be found on the Tuya Local website.

This error originated from a custom integration.

Logger: custom_components.tuya_local.config_flow
Source: custom_components/tuya_local/config_flow.py:415
integration: Tuya Local (documentation, issues)
First occurred: 1:44:02 PM (1 occurrences)
Last logged: 1:44:02 PM

Product ID

The product ID for this device is hvalyynkccqpdwrd.

Product Name

The product name is SAILESI Smart Self-Cleaning Litter Box, and it can be found on Amazon at https://www.amazon.com.au/dp/B0CZLKVY7V?ref=ppx_yo2ov_dt_b_fed_asin_title.

DPS Information

The DPS (Device Profile Specification) information provides details about the device's capabilities and settings. The DPS information is as follows:

{
  "result": {
    "model": "{\"modelId\":\"e1k1rcxk\",\"services\":[{\"actions\":[],\"code\":\"\",\"description\":\"\",\"events\":[],\"name\":\"默认服务\",\"properties\":[{\"abilityId\":6,\"accessMode\":\"ro\",\"code\":\"cat_weight\",\"description\":\"定时上报猫咪体重,支持多只猫咪称重,APP端可选手动分类不同猫咪不同体重\\n\",\"extensions\":{\"iconName\":\"icon-dp_mode\",\"attribute\":\"1024\"},\"name\":\"猫咪体重\",\"typeSpec\":{\"type\":\"value\",\"max\":10000,\"min\":600,\"scale\":0,\"step\":1,\"unit\":\"g\"}},{\"abilityId\":7,\"accessMode\":\"ro\",\"code\":\"excretion_times_day\",\"description\":\"猫咪排泄后,设备端上报当天排泄总次数,APP端进行展示\\n\",\"extensions\":{\"iconName\":\"icon-dp_0\",\"attribute\":\"1024\"},\"name\":\"排泄次数\",\"typeSpec\":{\"type\":\"value\",\"max\":60,\"min\":0,\"scale\":0,\"step\":1,\"unit\":\"times\"}},{\"abilityId\":8,\"accessMode\":\"ro\",\"code\":\"excretion_time_day\",\"description\":\"猫咪排泄后,设备端上报当次排泄时长,APP端进行展示不同时间的时长趋势\\n\",\"extensions\":{\"iconName\":\"icon-dp_time\",\"attribute\":\"1024\"},\"name\":\"如厕时长\",\"typeSpec\":{\"type\":\"value\",\"max\":1800,\"min\":0,\"scale\":0,\"step\":1,\"unit\":\"s\"}},{\"abilityId\":17,\"accessMode\":\"rw\",\"code\":\"deodorization\",\"description\":\"除臭杀菌开关\",\"extensions\":{\"iconName\":\"icon-dp_filter\",\"attribute\":\"1024\"},\"name\":\"除臭杀菌\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":22,\"accessMode\":\"ro\",\"code\":\"fault\",\"description\":\"motor_fault:电机故障\\nprogram_fault:程序错误\\ng_sensor_fault:重力传感器感应异常\\n\",\"extensions\":{\"iconName\":\"icon-baojing\",\"attribute\":\"1024\"},\"name\":\"故障告警\",\"typeSpec\":{\"type\":\"bitmap\",\"label\":[\"motor_fault\",\"program_fault\",\"g_sensor_fault\"],\"maxlen\":3}},{\"abilityId\":101,\"accessMode\":\"rw\",\"code\":\"Clean\",\"description\":\"1 开始  0 关闭\",\"name\":\"立即清理\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":102,\"accessMode\":\"rw\",\"code\":\"empty\",\"description\":\"1 开始  0取消\",\"name\":\"一键换沙\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":103,\"accessMode\":\"ro\",\"code\":\"trash_status\",\"description\":\"0垃圾桶空,提示文字消失\\n1垃圾桶满,提示文字\",\"name\":\"集便仓状态\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":104,\"accessMode\":\"ro\",\"code\":\"monitoring\",\"description\":\"当猫进入后, 出现文字提示, 猫咪离开后消失\",\"name\":\"猫咪检测\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":105,\"accessMode\":\"rw\",\"code\":\"Induction_Clean\",\"description\":\"\",\"name\":\"感应清理\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":106,\"accessMode\":\"rw\",\"code\":\"clean_time\",\"description\":\"每个时间按照\\n小时分钟格式,每个占用2个字节,分钟和小时,十进制转16进制,如18:50,转为16进制为1232。\\n周期为二进制 星期或单次有效。\\n最多支持三个时间设置,未设置的用0补充。\\n举例:12320013200000000000\",\"name\":\"定时清理\",\"typeSpec\":{\"type\":\"raw\",\"maxlen\":128}},{\"abilityId\":107,\"accessMode\":\"rw\",\"code\":\"clean_time_switch\",\"description\":\"\",\"name\":\"定时清理开关\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":108,\"accessMode\":\"rw\",\"code\":\"Clean_taste\",\"description\":\"每个时间按照\\n小时分钟格式,每个占用2个字节,分钟和小时,十进制转16进制,如18:50,转为16进制为1232。\\n周期为二进制 星期或单次有效。\\n最多支持三个时间设置,未设置的用0补充。\\n举例:12320013200000000000\",\"name\":\"版本识别\",\"typeSpec\":{\"type\":\"raw\",\"maxlen\":128}},{\"abilityId\":109,\"accessMode\":\"rw\",\"code\":\"Clean_tasteSwitch\",\"description\":\"\",\"name\":\"备用版本识别\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":110,\"accessMode\":\"rw\",\"code\":\"not_disturb\",\"description\":\"\",\"name\":\"免打扰\",\"typeSpec\":{\"type\":\"raw\",\"maxlen\":128}},{\"abilityId\":111,\"accessMode\":\"rw\",\"code\":\"Clean_notice\",\"description\":\"红外功能开启或关闭\",\"name\":\"关闭红外以适应猫屋\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":112,\"accessMode\":\"rw\",\"code\":\"toilet_notice\",\"description\":\"\",\"name\":\"如厕通知\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":113,\"accessMode\":\"rw\",\"code\":\"Net_notice\",\"description\":\"只有触发故障时,可用于桶仓复位\",\"name\":\"桶仓复位\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":114,\"accessMode\":\"rw\",\"code\":\"child_lock\",\"description\":\"\",\"name\":\"童锁\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":115,\"accessMode\":\"rw\",\"code\":\"calibration\",\"description\":\"calibration\",\"extensions\":{\"trigger\":\"direct\"},\"name\":\"秤校准\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":116,\"accessMode\":\"rw\",\"code\":\"unit\",\"description\":\"\",\"name\":\"单位\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":117,\"accessMode\":\"rw\",\"code\":\"induction_delay\",\"description\":\"\",\"name\":\"清理等待时间\",\"typeSpec\":{\"type\":\"value\",\"max\":60,\"min\":0,\"scale\":0,\"step\":1,\"unit\":\"分钟m\"}},{\"abilityId\":118,\"accessMode\":\"rw\",\"code\":\"induction_interval\",\"description\":\"\",\"name\":\"清理间隔时间\",\"typeSpec\":{\"type\":\"value\",\"max\":120,\"min\":0,\"scale\":0,\"step\":1,\"unit\":\"分钟m\"}},{\"abilityId\":119,\"accessMode\":\"rw\",\"code\":\"store_full_notify\",\"description\":\"\",\"name\":\"集便仓将满通知\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":120,\"accessMode\":\"rw\",\"code\":\"odourless\",\"description\":\"\",\"name\":\"立即净味\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":121,\"accessMode\":\"rw\",\"code\":\"smart_clean\",\"description\":\"\",\"name\":\"智能清理\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":122,\"accessMode\":\"rw\",\"code\":\"not_disturb_Switch\",\"description\":\"\",\"name\":\"免打扰开关\",\"typeSpec\":{\"type\":\"bool\"}},{\"abilityId\":123,\"accessMode\":\"rw\",\"code\":\"usage_times\",\"description\":\"\",\"extensions\":{\"trigger\":\"direct\"},\"name\":\"使用次数\",\"typeSpec\":{\"type\":\"value\",\"max\":100,\"min\":<br/>
**Q&A: Request Support for Another Smart Cat Litter Box**
=====================================================

**Q: What is the issue with the SAILESI Smart Self-Cleaning Litter Box?**
----------------------------------------------------------------

A: The issue with the SAILESI Smart Self-Cleaning Litter Box is that it has malfunctioned and requires additional support. The log message indicates that the issue originated from a custom integration, and the logger is custom_components.tuya_local.config_flow.

**Q: What is the product ID and product name of the device?**
--------------------------------------------------------

A: The product ID of the device is hvalyynkccqpdwrd, and the product name is SAILESI Smart Self-Cleaning Litter Box. It can be found on Amazon at https://www.amazon.com.au/dp/B0CZLKVY7V?ref=ppx_yo2ov_dt_b_fed_asin_title.

**Q: What is the DPS (Device Profile Specification) information of the device?**
--------------------------------------------------------------------------------

A: The DPS information of the device provides details about the device's capabilities and settings. It includes information about the device's model, services, actions, events, properties, and type specifications.

**Q: What are the different services and properties of the device?**
-------------------------------------------------------------------

A: The device has several services and properties, including:

* Cat weight: This service allows the device to report the cat's weight in grams.
* Excretion times day: This service allows the device to report the number of times the cat has excreted in a day.
* Excretion time day: This service allows the device to report the time it takes for the cat to excrete in a day.
* Deodorization: This service allows the device to switch on or off the deodorization function.
* Fault: This service allows the device to report any faults or errors.
* Clean: This service allows the device to start or stop the cleaning function.
* Empty: This service allows the device to start or stop the emptying function.
* Trash status: This service allows the device to report the status of the trash.
* Monitoring: This service allows the device to report whether the cat is present or not.
* Induction clean: This service allows the device to start or stop the induction cleaning function.
* Clean time: This service allows the device to set the cleaning time.
* Clean time switch: This service allows the device to switch on or off the cleaning time function.
* Clean taste: This service allows the device to set the clean taste function.
* Clean taste switch: This service allows the device to switch on or off the clean taste function.
* Not disturb: This service allows the device to switch on or off the not disturb function.
* Clean notice: This service allows the device to switch on or off the clean notice function.
* Toilet notice: This service allows the device to switch on or off the toilet notice function.
* Net notice: This service allows the device to switch on or off the net notice function.
* Child lock: This service allows the device to switch on or off the child lock function.
* Calibration: This service allows the device to calibrate the weight sensor.
* Unit: This service allows the device to switch on or off the unit function.
* Induction delay: This service allows the device to set the induction delay time.
* Induction interval: This service allows the device to set the induction interval time.
* Store full notify: This service allows the device to switch on or off the store full notify function.
* Odourless: This service allows the device to switch on or off the odourless function.
* Smart clean: This service allows the device to switch on or off the smart clean function.
* Not disturb switch: This service allows the device to switch on or off the not disturb switch function.
* Usage times: This service allows the device to report the number of times the device has been used.
* Capacity calibration: This service allows the device to calibrate the capacity of the device.
* Sand surface calibration: This service allows the device to calibrate the sand surface of the device.
* Auto deordrizer: This service allows the device to switch on or off the auto deordrizer function.
* Detection sensitivity: This service allows the device to set the detection sensitivity.
* Number: This service allows the device to report the number of times the device has been used.
* Lbs: This service allows the device to report the weight of the cat in pounds.
* Deport mode: This service allows the device to switch on or off the deport mode function.

**Q: How can I troubleshoot the issue with the device?**
--------------------------------------------------------

A: To troubleshoot the issue with the device, you can try the following steps:

1. Check the device's power supply and ensure that it is properly connected.
2. Check the device's firmware and ensure that it is up to date.
3. Check the device's settings and ensure that they are properly configured.
4. Check the device's logs and ensure that there are no errors or warnings.
5. Try resetting the device to its default settings.
6. Try restarting the device.
7. Try contacting the manufacturer's support team for further assistance.

**Q: How can I request support for the device?**
---------------------------------------------------

A: To request support for the device, you can try the following steps:

1. Contact the manufacturer's support team via phone, email, or online chat.
2. Provide the device's serial number and a detailed description of the issue.
3. Provide any relevant logs or error messages.
4. Follow the manufacturer's instructions for troubleshooting and resolving the issue.
5. Be patient and persistent in your efforts to resolve the issue.