Nurse's Workload Relationship With Response Time In Handling Patients At IGD (Emergency Installation) Rantauprapat Regional Hospital In 2019

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Nurse's Workload Relationship with Response Time in Handling Patients at IGD (Emergency Installation) Rantauprapat Regional Hospital in 2019

Introduction

The Emergency Department (IGD) at Rantauprapat Regional Hospital is a critical area where nurses play a vital role in providing timely and accurate care to patients. The workload of nurses can significantly impact the speed and quality of services provided, ultimately affecting patient outcomes. In this study, we aim to investigate the relationship between nurse workload and response time in handling patients at the IGD of Rantauprapat Regional Hospital in 2019.

Background

Nursing services in the emergency room require in-depth technical expertise and knowledge. Nurses must be able to identify each patient carefully, quickly, and precisely, as the success of saving lives depends on the services provided. The workload of nurses can affect the speed and accuracy in providing services, leading to delayed responses and compromised patient care. Patients often feel ignored if their complaints or needs are handled slowly, which can lead to decreased patient satisfaction and loyalty.

Importance of Response Time

Response time is one of the essential indicators in determining the quality of hospital services. It refers to the time taken by nurses to respond to patients' needs, which can range from a few minutes to several hours. A delayed response can lead to adverse outcomes, including increased morbidity and mortality rates. Therefore, it is crucial to investigate the relationship between nurse workload and response time to identify areas for improvement.

Methodology

This study employed a cross-sectional approach, with 29 respondents taken using the total sampling technique. Data analysis was carried out using univariate and bivariate tests, including the Chi-Square (χ²) test. The analysis showed a P value of 0.528, which is greater than α = 0.05. This result indicates that there is no significant relationship between nurse workload and response time in handling patients.

Results

The results of this study indicate the importance of attention to response time, where it is recommended that nurses maintain a response time of 5 minutes or less. However, nurses are also expected to improve their performance to minimize slow responses. In practice, efforts to increase training, time management, and better division of tasks can contribute to achieving more efficient response times.

Discussion

The findings of this study suggest that there is no significant relationship between nurse workload and response time in handling patients. However, this does not mean that nurse workload has no impact on response time. Rather, it highlights the need for further research to explore other factors that may affect response time, such as the severity of patient cases and the availability of resources in the emergency room.

Implications

The results of this study have several implications for hospital management. Firstly, it emphasizes the importance of attention to response time, where nurses are expected to maintain a response time of 5 minutes or less. Secondly, it highlights the need for nurses to improve their performance to minimize slow responses. Finally, it suggests that efforts to increase training, time management, and better division of tasks can contribute to achieving more efficient response times.

Conclusion

In conclusion, this study aimed to investigate the relationship between nurse workload and response time in handling patients at the IGD of Rantauprapat Regional Hospital in 2019. The results showed that there is no significant relationship between nurse workload and response time. However, the study highlights the importance of attention to response time and the need for nurses to improve their performance to minimize slow responses. Further research is needed to explore other factors that may affect response time, such as the severity of patient cases and the availability of resources in the emergency room.

Recommendations

Based on the findings of this study, the following recommendations are made:

  1. Attention to Response Time: Nurses are expected to maintain a response time of 5 minutes or less.
  2. Improvement of Performance: Nurses are expected to improve their performance to minimize slow responses.
  3. Training and Development: Efforts to increase training, time management, and better division of tasks can contribute to achieving more efficient response times.
  4. Further Research: Further research is needed to explore other factors that may affect response time, such as the severity of patient cases and the availability of resources in the emergency room.

Limitations

This study has several limitations, including:

  1. Small Sample Size: The sample size of 29 respondents is relatively small, which may limit the generalizability of the findings.
  2. Cross-Sectional Design: The cross-sectional design of the study may not capture the dynamic nature of nurse workload and response time.
  3. Limited Variables: The study only examined the relationship between nurse workload and response time, and did not explore other factors that may affect response time.

Future Directions

Future studies should aim to explore other factors that may affect response time, such as the severity of patient cases and the availability of resources in the emergency room. Additionally, studies should aim to investigate the impact of nurse workload on patient outcomes, such as morbidity and mortality rates.
Frequently Asked Questions (FAQs) about Nurse's Workload Relationship with Response Time in Handling Patients at IGD (Emergency Installation) Rantauprapat Regional Hospital in 2019

Q: What is the purpose of this study? A: The purpose of this study is to investigate the relationship between nurse workload and response time in handling patients at the IGD of Rantauprapat Regional Hospital in 2019.

Q: What is the significance of response time in the emergency room? A: Response time is one of the essential indicators in determining the quality of hospital services. It refers to the time taken by nurses to respond to patients' needs, which can range from a few minutes to several hours. A delayed response can lead to adverse outcomes, including increased morbidity and mortality rates.

Q: What is the methodology used in this study? A: This study employed a cross-sectional approach, with 29 respondents taken using the total sampling technique. Data analysis was carried out using univariate and bivariate tests, including the Chi-Square (χ²) test.

Q: What are the results of this study? A: The results of this study indicate that there is no significant relationship between nurse workload and response time in handling patients. However, the study highlights the importance of attention to response time and the need for nurses to improve their performance to minimize slow responses.

Q: What are the implications of this study? A: The results of this study have several implications for hospital management. Firstly, it emphasizes the importance of attention to response time, where nurses are expected to maintain a response time of 5 minutes or less. Secondly, it highlights the need for nurses to improve their performance to minimize slow responses. Finally, it suggests that efforts to increase training, time management, and better division of tasks can contribute to achieving more efficient response times.

Q: What are the limitations of this study? A: This study has several limitations, including:

  1. Small Sample Size: The sample size of 29 respondents is relatively small, which may limit the generalizability of the findings.
  2. Cross-Sectional Design: The cross-sectional design of the study may not capture the dynamic nature of nurse workload and response time.
  3. Limited Variables: The study only examined the relationship between nurse workload and response time, and did not explore other factors that may affect response time.

Q: What are the recommendations of this study? A: Based on the findings of this study, the following recommendations are made:

  1. Attention to Response Time: Nurses are expected to maintain a response time of 5 minutes or less.
  2. Improvement of Performance: Nurses are expected to improve their performance to minimize slow responses.
  3. Training and Development: Efforts to increase training, time management, and better division of tasks can contribute to achieving more efficient response times.
  4. Further Research: Further research is needed to explore other factors that may affect response time, such as the severity of patient cases and the availability of resources in the emergency room.

Q: What are the future directions of this study? A: Future studies should aim to explore other factors that may affect response time, such as the severity of patient cases and the availability of resources in the emergency room. Additionally, studies should aim to investigate the impact of nurse workload on patient outcomes, such as morbidity and mortality rates.

Q: How can this study contribute to the improvement of healthcare services? A: This study can contribute to the improvement of healthcare services by highlighting the importance of attention to response time and the need for nurses to improve their performance to minimize slow responses. Additionally, the study suggests that efforts to increase training, time management, and better division of tasks can contribute to achieving more efficient response times.