Need The Ability To Dislike A Product In The Catalog

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As a Customer I need to be able to dislike a product in the catalog So that I can express my dissatisfaction and help improve the product offerings

Details and Assumptions

  • The product catalog is a digital platform that allows customers to browse and purchase products from various vendors.
  • The current system only allows customers to like or add products to their wishlists, but does not provide a mechanism for expressing dissatisfaction.
  • The goal of implementing a dislike feature is to provide customers with a more comprehensive and honest way to interact with the product catalog.
  • The system will store the dislike information and use it to improve product offerings and recommendations.

Acceptance Criteria

Feature: Dislike a Product in the Catalog

  Scenario: Dislike a Product
    Given I am logged in to the product catalog
    When I click the dislike button on a product
    Then the product is marked as disliked in my account
    And the product is removed from my wishlist
    And I receive a notification that the product has been disliked

  Scenario: Dislike a Product with Existing Likes
    Given I have liked a product in the past
    When I click the dislike button on the same product
    Then the product is marked as disliked in my account
    And the like is removed from my account
    And I receive a notification that the product has been disliked

  Scenario: Dislike a Product with Existing Dislikes
    Given I have disliked a product in the past
    When I click the dislike button on the same product again
    Then the product is not marked as disliked again in my account
    And I receive a notification that the product is already disliked

  Scenario: Dislike a Product with No Account
    Given I am not logged in to the product catalog
    When I click the dislike button on a product
    Then I am prompted to log in or create an account
    And the product is not marked as disliked in my account

User Story

As a customer, I want to be able to dislike a product in the catalog so that I can express my dissatisfaction and help improve the product offerings.

Use Cases

  • Dislike a Product: The customer clicks the dislike button on a product, and the product is marked as disliked in their account.
  • Dislike a Product with Existing Likes: The customer has liked a product in the past and clicks the dislike button on the same product. The product is marked as disliked in their account, and the like is removed.
  • Dislike a Product with Existing Dislikes: The customer has disliked a product in the past and clicks the dislike button on the same product again. The product is not marked as disliked again in their account.
  • Dislike a Product with No Account: The customer is not logged in to the product catalog and clicks the dislike button on a product. They are prompted to log in or create an account, and the product is not marked as disliked in their account.

Technical Requirements

  • The system will store the dislike information in a database.
  • The system will use a notification system to inform the customer that the product has been disliked.
  • The system will remove the product from the customer's wishlist when they dislike it.
  • The system will prevent the customer from disliking a product multiple times.

Non-Functional Requirements

  • The system will be accessible on multiple devices, including desktops, laptops, tablets, and smartphones.
  • The system will be secure and protect customer data.
  • The system will be scalable and able to handle a large number of customers.

Design Considerations

  • The dislike button will be placed prominently on the product page.
  • The system will provide a clear and concise message to the customer when they dislike a product.
  • The system will use a consistent design language throughout the product catalog.

Implementation Plan

  • Week 1-2: Design the user interface and user experience for the dislike feature.
  • Week 3-4: Implement the backend logic for storing and retrieving dislike information.
  • Week 5-6: Implement the notification system for informing customers that a product has been disliked.
  • Week 7-8: Test and deploy the dislike feature.

Testing Plan

  • Unit Testing: Test the backend logic for storing and retrieving dislike information.
  • Integration Testing: Test the notification system for informing customers that a product has been disliked.
  • UI Testing: Test the user interface and user experience for the dislike feature.
  • System Testing: Test the entire system to ensure that it is working as expected.

Deployment Plan

  • Deployment Environment: Deploy the system to a production environment.
  • Deployment Schedule: Deploy the system on a Friday evening to minimize downtime.
  • Deployment Team: The deployment team will consist of the development team and the operations team.

Maintenance Plan

  • Maintenance Schedule: Perform regular maintenance on the system every Friday evening.
  • Maintenance Team: The maintenance team will consist of the development team and the operations team.
  • Maintenance Tasks: Perform tasks such as updating dependencies, fixing bugs, and improving performance.
    Frequently Asked Questions (FAQs) about Disliking a Product in the Catalog ====================================================================

Q: Why do I need to be able to dislike a product in the catalog?

A: Disliking a product allows you to express your dissatisfaction and help improve the product offerings. By providing feedback, you can help us create a better experience for all customers.

Q: How do I dislike a product in the catalog?

A: To dislike a product, simply click the dislike button on the product page. You will be prompted to log in or create an account if you are not already logged in.

Q: Can I dislike a product multiple times?

A: No, you cannot dislike a product multiple times. Once you have disliked a product, it will be removed from your wishlist and you will not be able to dislike it again.

Q: What happens when I dislike a product?

A: When you dislike a product, it will be marked as disliked in your account and removed from your wishlist. You will also receive a notification that the product has been disliked.

Q: Can I dislike a product if I have already liked it?

A: Yes, you can dislike a product even if you have already liked it. When you dislike a product, the like will be removed from your account.

Q: Can I dislike a product if I have already disliked it?

A: No, you cannot dislike a product again if you have already disliked it. Once you have disliked a product, it will not be possible to dislike it again.

Q: Why is it important to log in or create an account to dislike a product?

A: Logging in or creating an account is required to dislike a product because it allows us to store your feedback and preferences. This helps us to create a better experience for all customers.

Q: Can I report a product that I dislike?

A: Yes, you can report a product that you dislike by clicking the "Report" button on the product page. This will allow us to investigate and take action if necessary.

Q: How do I know if a product has been disliked by others?

A: You can see if a product has been disliked by others by looking at the product page. If a product has been disliked by multiple customers, it will be indicated on the product page.

Q: Can I see a list of products that I have disliked?

A: Yes, you can see a list of products that you have disliked by logging in to your account and going to the "Disliked Products" section.

Q: How does the dislike feature help improve the product offerings?

A: The dislike feature helps us to identify products that are not meeting customer expectations. By providing feedback, customers can help us to create a better experience for all customers.

Q: Is the dislike feature available on all devices?

A: Yes, the dislike feature is available on all devices, including desktops, laptops, tablets, and smartphones.

Q: Is the dislike feature secure?

A: Yes, the dislike feature is secure and protects customer data. We use industry-standard encryption to ensure that customer data is safe and secure.