Mismatch In The Redirection For Continuation NRs

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Introduction The current system for handling Continuation Numbers (CONT In NRs) has a critical issue that affects the user experience. When a CONT In NR is approved, the user receives an email with a redirection link to Colin, but in the MBR (Master Business Registry) dashboard, the button redirects them to the new System. This mismatch in redirection causes confusion and frustration for users, making it essential to address this issue.

Describe the Bug in the Current Situation The problem arises when a CONT In NR is approved. The system sends an email to the user with a link to Colin, which is the expected behavior. However, when the user clicks on the link in the MBR dashboard, they are redirected to the new System instead of Colin. This inconsistency creates a confusing experience for users, making it challenging for them to navigate the system.

Steps to Reproduce the Behavior To reproduce the behavior, follow these steps:

  1. Access the Dev Environment: Go to the development environment of the Names Registry at 'https://dev.names.bcregistry.gov.bc.ca/'
  2. Login as a BREG User: Login to the system as a BREG user with the necessary credentials.
  3. File for a CONT In: File for a CONT In NR and complete the necessary steps.
  4. Approve the CONT In: Approve the CONT In NR.
  5. Check the Email: Check the email sent to the user after approving the CONT In NR.
  6. Click on the Redirection Link: Click on the redirection link in the email to Colin.
  7. Check the MBR Dashboard: Check the MBR dashboard and click on the button to redirect to the new System.

Screenshots/ Visual Reference/ Source The following screenshots demonstrate the issue:

Redirection to Colin

screencapture-mail-google-mail-u-1-2025-03-11-14_19_25.pdf

Redirection to New System

Screen Shot 2025-03-11 at 2.20.00 PM.png

Impact of the Bug The mismatch in redirection has a significant impact on the user experience. It creates confusion and frustration for users, making it challenging for them to navigate the system. This issue needs to be addressed to ensure that users have a seamless experience when interacting with the system.

Root Cause of the Bug The root cause of the bug is the inconsistency in the redirection links sent to the user. The email sent to the user has a link to Colin, but the MBR dashboard has a button that redirects to the new System. This inconsistency needs to be addressed to ensure that users are redirected to the correct location.

Solution to the Bug To solve the bug, the following steps can be taken:

  1. Update the Email Template: Update the email template to include the correct redirection link to the new System.
  2. Update the MBR Dashboard: Update the MBR dashboard to include the correct button that redirects to the new System.
  3. Test the Solution: Test the solution to ensure that it works as expected.

Conclusion The mismatch in redirection for CONT In NRs is a critical issue that affects the user experience. It creates confusion and frustration for users, making it challenging for them to navigate the system. The root cause of the bug is the inconsistency in the redirection links sent to the user. To solve the bug, the email template and the MBR dashboard need to be updated to include the correct redirection links. The solution needs to be tested to ensure that it works as expected.

Recommendations To prevent similar issues in the future, the following recommendations can be made:

  1. Conduct Regular Testing: Conduct regular testing to identify and fix bugs before they affect the user experience.
  2. Improve Communication: Improve communication between teams to ensure that everyone is aware of the changes and updates made to the system.
  3. Use Version Control: Use version control to track changes and updates made to the system.

Future Work The following are some potential future work items:

  1. Improve the User Experience: Improve the user experience by making it easier for users to navigate the system.
  2. Enhance the System: Enhance the system by adding new features and functionality.
  3. Fix Other Bugs: Fix other bugs and issues that affect the user experience.

Acknowledgments The author would like to acknowledge the contributions of the following individuals:

  • [Name 1]
  • [Name 2]
  • [Name 3]

References The following references were used to write this article:

  • [Reference 1]
  • [Reference 2]
  • [Reference 3]

Appendix The following appendix provides additional information:

  • [Appendix 1]
  • [Appendix 2]
  • [Appendix 3]

Introduction The mismatch in redirection for Continuation NRs is a critical issue that affects the user experience. In this Q&A article, we will address some of the frequently asked questions related to this issue.

Q: What is the current issue with the redirection for Continuation NRs? A: The current issue is that when a CONT In NR is approved, the user receives an email with a link to Colin, but in the MBR dashboard, the button redirects them to the new System.

Q: Why is this issue a problem? A: This issue creates confusion and frustration for users, making it challenging for them to navigate the system. It also affects the user experience and can lead to errors and mistakes.

Q: What are the steps to reproduce the behavior? A: To reproduce the behavior, follow these steps:

  1. Access the Dev Environment: Go to the development environment of the Names Registry at 'https://dev.names.bcregistry.gov.bc.ca/'
  2. Login as a BREG User: Login to the system as a BREG user with the necessary credentials.
  3. File for a CONT In: File for a CONT In NR and complete the necessary steps.
  4. Approve the CONT In: Approve the CONT In NR.
  5. Check the Email: Check the email sent to the user after approving the CONT In NR.
  6. Click on the Redirection Link: Click on the redirection link in the email to Colin.
  7. Check the MBR Dashboard: Check the MBR dashboard and click on the button to redirect to the new System.

Q: What are the screenshots/visual references/source for this issue? A: The following screenshots demonstrate the issue:

Redirection to Colin

screencapture-mail-google-mail-u-1-2025-03-11-14_19_25.pdf

Redirection to New System

Screen Shot 2025-03-11 at 2.20.00 PM.png

Q: What is the impact of this bug? A: The impact of this bug is that it creates confusion and frustration for users, making it challenging for them to navigate the system. It also affects the user experience and can lead to errors and mistakes.

Q: What is the root cause of this bug? A: The root cause of this bug is the inconsistency in the redirection links sent to the user. The email sent to the user has a link to Colin, but the MBR dashboard has a button that redirects to the new System.

Q: What is the solution to this bug? A: To solve this bug, the following steps can be taken:

  1. Update the Email Template: Update the email template to include the correct redirection link to the new System.
  2. Update the MBR Dashboard: Update the MBR dashboard to include the correct button that redirects to the new System.
  3. Test the Solution: Test the solution to ensure that it works as expected.

Q: What are the recommendations for preventing similar issues in the future? A: To prevent similar issues in the future, the following recommendations can be made:

  1. Conduct Regular Testing: Conduct regular testing to identify and fix bugs before they affect the user experience.
  2. Improve Communication: Improve communication between teams to ensure that everyone is aware of the changes and updates made to the system.
  3. Use Version Control: Use version control to track changes and updates made to the system.

Q: What are the future work items for this issue? A: The following are some potential future work items:

  1. Improve the User Experience: Improve the user experience by making it easier for users to navigate the system.
  2. Enhance the System: Enhance the system by adding new features and functionality.
  3. Fix Other Bugs: Fix other bugs and issues that affect the user experience.

Q: Who should be contacted for further information? A: For further information, please contact the following individuals:

  • [Name 1]
  • [Name 2]
  • [Name 3]

Q: What are the references used to write this article? A: The following references were used to write this article:

  • [Reference 1]
  • [Reference 2]
  • [Reference 3]

Q: What is the appendix for this article? A: The following appendix provides additional information:

  • [Appendix 1]
  • [Appendix 2]
  • [Appendix 3]