Magento 2.3.5: System.xml File Upload Allow Types Not Working

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Introduction

Magento 2.3.5 is a popular e-commerce platform that offers a wide range of features and functionalities to its users. One of the key features of Magento is its ability to upload images and other files to the system. However, some users have reported that the system.xml file upload allow types are not working as expected in Magento 2.3.5. In this article, we will discuss the issue and provide a solution to fix it.

Understanding the system.xml file

The system.xml file is a configuration file in Magento that is used to define the settings and options for the system. It is a crucial file that contains the configuration settings for the system, including the file upload settings. The system.xml file is located in the app/etc directory of the Magento installation.

The issue with system.xml file upload allow types

The system.xml file contains a section that defines the file upload settings. This section includes the upload_image_id field, which is used to specify the type of files that can be uploaded to the system. However, some users have reported that the upload_image_id field is not working as expected in Magento 2.3.5. Specifically, the allow_types attribute of the upload_image_id field is not working, which means that the system is not allowing the specified types of files to be uploaded.

Example of system.xml file

Here is an example of the system.xml file that contains the upload_image_id field:

<field id="upload_image_id" translate="label comment" type="image" sortOrder="50" showInDefault="1" showInWebsite="1" ...>
    <argument name="data" xsi:type="array">
        <item name="config" xsi:type="array">
            <item name="allow_types" xsi:type="string">jpg,jpeg,png,gif</item>
        </item>
    </argument>
</field>

In this example, the allow_types attribute is set to jpg,jpeg,png,gif, which means that only these types of files should be allowed to be uploaded to the system.

Solution to the issue

To fix the issue with the system.xml file upload allow types not working in Magento 2.3.5, you need to update the system.xml file to include the correct allow_types attribute. Here are the steps to follow:

  1. Backup the system.xml file: Before making any changes to the system.xml file, make sure to backup the file to prevent any data loss.
  2. Update the system.xml file: Open the system.xml file in a text editor and update the allow_types attribute to include the correct types of files that should be allowed to be uploaded to the system.
  3. Save the changes: Save the changes to the system.xml file.
  4. Clear the cache: Clear the cache in Magento to ensure that the changes take effect.

Example of updated system.xml file

Here is an example of the updated system.xml file that includes the correct allow_types attribute:

<field id="upload_image_id" translate="label comment" type="image" sortOrder="50" showInDefault="1" showInWebsite="1" ...>
    <argument name="data" xsi:type="array">
        <item name="config" xsi:type="array">
            <item name="allow_types" xsi:type="string">jpg,jpeg,png,gif,bmp,svg</item>
        </item>
    </argument>
</field>

In this example, the allow_types attribute is updated to include bmp and svg types of files, which means that these types of files should be allowed to be uploaded to the system.

Conclusion

In conclusion, the system.xml file upload allow types not working in Magento 2.3.5 is a common issue that can be fixed by updating the system.xml file to include the correct allow_types attribute. By following the steps outlined in this article, you should be able to fix the issue and allow the specified types of files to be uploaded to the system.

Troubleshooting tips

If you are still experiencing issues with the system.xml file upload allow types not working in Magento 2.3.5, here are some troubleshooting tips to help you resolve the issue:

  • Check the system.xml file: Make sure that the system.xml file is correctly configured and that the allow_types attribute is set to the correct value.
  • Clear the cache: Clear the cache in Magento to ensure that the changes take effect.
  • Check the file permissions: Make sure that the file permissions are set correctly to allow the system to upload files to the specified directory.
  • Check the system logs: Check the system logs to see if there are any error messages related to the file upload issue.

Related articles

If you are interested in learning more about Magento 2.3.5 and how to troubleshoot common issues, here are some related articles that you may find helpful:

  • Magento 2.3.5: How to troubleshoot common issues
  • Magento 2.3.5: How to configure the system.xml file
  • Magento 2.3.5: How to upload files to the system

Conclusion

Introduction

In our previous article, we discussed the issue of the system.xml file upload allow types not working in Magento 2.3.5. We provided a solution to fix the issue by updating the system.xml file to include the correct allow_types attribute. In this article, we will answer some frequently asked questions (FAQs) related to the issue.

Q: What is the system.xml file and why is it important?

A: The system.xml file is a configuration file in Magento that is used to define the settings and options for the system. It is a crucial file that contains the configuration settings for the system, including the file upload settings. The system.xml file is located in the app/etc directory of the Magento installation.

Q: What is the allow_types attribute and why is it important?

A: The allow_types attribute is a setting in the system.xml file that specifies the types of files that can be uploaded to the system. It is an important attribute because it determines which types of files can be uploaded to the system.

Q: Why is the allow_types attribute not working in Magento 2.3.5?

A: The allow_types attribute is not working in Magento 2.3.5 because of a bug in the system. The bug causes the system to ignore the allow_types attribute and allow all types of files to be uploaded to the system.

Q: How do I update the system.xml file to include the correct allow_types attribute?

A: To update the system.xml file to include the correct allow_types attribute, you need to follow these steps:

  1. Backup the system.xml file: Before making any changes to the system.xml file, make sure to backup the file to prevent any data loss.
  2. Update the system.xml file: Open the system.xml file in a text editor and update the allow_types attribute to include the correct types of files that should be allowed to be uploaded to the system.
  3. Save the changes: Save the changes to the system.xml file.
  4. Clear the cache: Clear the cache in Magento to ensure that the changes take effect.

Q: What types of files can I upload to the system using the allow_types attribute?

A: You can upload the following types of files to the system using the allow_types attribute:

  • Image files: jpg, jpeg, png, gif, bmp, svg
  • Document files: pdf, doc, docx, xls, xlsx, ppt, pptx
  • Audio files: mp3, wav, ogg
  • Video files: mp4, avi, mov, flv

Q: How do I troubleshoot the issue if the allow_types attribute is not working?

A: To troubleshoot the issue if the allow_types attribute is not working, you need to follow these steps:

  1. Check the system.xml file: Make sure that the system.xml file is correctly configured and that the allow_types attribute is set to the correct value.
  2. Clear the cache: Clear the cache in Magento to ensure that the changes take effect.
  3. Check the file permissions: Make sure that the file permissions are set correctly to allow the system to upload files to the specified directory.
  4. Check the system logs: Check the system logs to see if there are any error messages related to the file upload issue.

Q: Can I upload files to the system using the allow_types attribute if I am using a third-party extension?

A: Yes, you can upload files to the system using the allow_types attribute if you are using a third-party extension. However, you need to make sure that the extension is compatible with the allow_types attribute and that it is configured correctly.

Conclusion

In conclusion, the system.xml file upload allow types not working in Magento 2.3.5 is a common issue that can be fixed by updating the system.xml file to include the correct allow_types attribute. By following the steps outlined in this article, you should be able to fix the issue and allow the specified types of files to be uploaded to the system. If you have any further questions or need additional assistance, please don't hesitate to contact us.