Implementation Of Electronic Signature Policy (TTE) In The Service Of Publishing Birth Certificate In The Department Of Population And Civil Registry Of Karo Regency

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Implementation of Electronic Signature (TTE) Policy in the Publishing Services of Birth Certificate in the Population and Civil Registry Office of Karo Regency

Introduction

The development of information technology has brought significant changes in the way the government provides services to the public. In the past, giving a pen as an exclusive gift to sign a document was a common thing. However, along with technological advances and digitalization, the world is now competing to implement electronic signatures (TTE). One of the government agencies in Karo Regency that has adopted TTE is the Population and Civil Registry Office. However, in the implementation process, there are various challenges that must be faced, such as network disruption and server error. Furthermore, there is doubt among the people regarding the reliability of TTE, which has the potential to cause some people to have no birth certificate.

Background

The Population and Civil Registry Office in Karo Regency has been implementing electronic signature policies for several years. The policy aims to increase the efficiency and speed of public services, especially in the publishing of birth certificates. However, the implementation process has faced various challenges, including technical infrastructure problems and public trust issues. The research method used in this study is descriptive with a qualitative approach. Data collection is carried out through interviews, observation, and documentation. The data obtained was then analyzed qualitatively using the theory of Edward III implementation.

Methodology

The research method used in this study is descriptive with a qualitative approach. Data collection is carried out through interviews, observation, and documentation. The data obtained was then analyzed qualitatively using the theory of Edward III implementation. This study aims to evaluate the implementation of electronic signature policies in the Population and Civil Registry Office of Karo Regency.

Results

The results showed that the communication built by the Karo Regency Population and Civil Registry Office was quite good. Existing human resources are adequate, although it is necessary to provide more training to get used to TTE. The attitude of TTE policy implementers tends to be responsive and support policy goals, although it still needs to be adjusted in the practice of its use. However, the bureaucratic structure in the implementation of TTE policies in Karo Regency is still less effective, because it has not been able to simplify the complicated and prolonged bureaucratic flow. Although there is a reason to avoid fraud or forgery of signatures, this still makes people feel anxious because they have to wait long enough for the process of publishing birth certificates.

Discussion

The implementation of TTE in the Karo Regency Population and Civil Registry Office describes the challenges and opportunities faced in the government's digital transformation. The use of electronic signatures is a significant advanced step, especially in increasing the efficiency and speed of public services. However, to achieve success, it is important for the government to overcome various problems that arise, especially those related to technical infrastructure and public trust.

One way to increase public trust in TTE is through effective socialization. The community needs to be given a clear understanding of the benefits and safety of the use of electronic signatures. The training program for employees in the service is also very important to ensure that they not only understand how to use technology, but can also help the community in the process.

Furthermore, improvements in the bureaucratic structure need to be done so that the process flow becomes simpler and more transparent. This will help reduce the waiting time for the community in getting a birth certificate. By improving these aspects, the Population and Civil Registry Office of Karo Regency will not only improve the quality of services, but also strengthen public confidence in the government.

Conclusion

Overall, the implementation of TTE policies in Karo Regency is a clear example of the challenges faced by the government in the digitalization era. With the right approach, it is expected that the Population and Civil Registry Office can overcome the existing obstacles and continue to improve services to the community.

Recommendations

Based on the findings of this study, the following recommendations are made:

  1. Improvement of Technical Infrastructure: The government needs to improve the technical infrastructure to support the implementation of TTE policies. This includes the provision of reliable and fast internet connectivity, as well as the maintenance of servers and other equipment.
  2. Effective Socialization: The government needs to conduct effective socialization to increase public trust in TTE. This includes providing clear information about the benefits and safety of electronic signatures, as well as training programs for employees in the service.
  3. Improvement of Bureaucratic Structure: The government needs to improve the bureaucratic structure to simplify the process flow and reduce waiting times for the community. This includes streamlining procedures, reducing red tape, and increasing transparency.
  4. Training and Development: The government needs to provide training and development programs for employees in the service to ensure that they are equipped with the necessary skills to implement TTE policies effectively.

By implementing these recommendations, the Population and Civil Registry Office of Karo Regency can overcome the existing obstacles and continue to improve services to the community.
Frequently Asked Questions (FAQs) about Electronic Signature (TTE) Policy in the Publishing Services of Birth Certificate in the Population and Civil Registry Office of Karo Regency

Q: What is Electronic Signature (TTE) Policy?

A: Electronic Signature (TTE) Policy is a digital signature that is used to authenticate and verify the identity of individuals or organizations. It is a secure and reliable way to sign documents electronically, reducing the need for physical signatures.

Q: Why is Electronic Signature (TTE) Policy important in the publishing services of birth certificate?

A: Electronic Signature (TTE) Policy is important in the publishing services of birth certificate because it increases the efficiency and speed of public services. It also reduces the risk of fraud and forgery of signatures, making the process more secure and reliable.

Q: What are the benefits of Electronic Signature (TTE) Policy?

A: The benefits of Electronic Signature (TTE) Policy include:

  • Increased efficiency and speed of public services
  • Reduced risk of fraud and forgery of signatures
  • Improved security and reliability
  • Reduced waiting times for the community
  • Increased transparency and accountability

Q: What are the challenges of implementing Electronic Signature (TTE) Policy?

A: The challenges of implementing Electronic Signature (TTE) Policy include:

  • Technical infrastructure problems
  • Public trust issues
  • Bureaucratic structure problems
  • Training and development needs for employees in the service

Q: How can the government overcome the challenges of implementing Electronic Signature (TTE) Policy?

A: The government can overcome the challenges of implementing Electronic Signature (TTE) Policy by:

  • Improving technical infrastructure
  • Conducting effective socialization to increase public trust
  • Improving bureaucratic structure to simplify process flow
  • Providing training and development programs for employees in the service

Q: What is the role of the Population and Civil Registry Office in implementing Electronic Signature (TTE) Policy?

A: The Population and Civil Registry Office plays a crucial role in implementing Electronic Signature (TTE) Policy. They are responsible for:

  • Providing technical support and infrastructure
  • Conducting socialization and training programs for employees and the community
  • Improving bureaucratic structure to simplify process flow
  • Ensuring the security and reliability of the electronic signature system

Q: How can the community benefit from Electronic Signature (TTE) Policy?

A: The community can benefit from Electronic Signature (TTE) Policy by:

  • Reduced waiting times for birth certificate services
  • Improved security and reliability of the electronic signature system
  • Increased transparency and accountability
  • Improved access to public services

Q: What is the future of Electronic Signature (TTE) Policy in the publishing services of birth certificate?

A: The future of Electronic Signature (TTE) Policy in the publishing services of birth certificate is promising. With the continued improvement of technical infrastructure, socialization, and bureaucratic structure, Electronic Signature (TTE) Policy is expected to become a standard practice in the publishing services of birth certificate, providing a more efficient, secure, and reliable service to the community.