Executive Nurse Experience In Making Changes To Efforts To Improve The Quality Of Hospital Nursing Services At H Adam Malik Hospital

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Executive Nurse Experience in Making Changes to Efforts to Improve the Quality of Hospital Nursing Services at H Adam Malik Hospital

Introduction

In today's fast-paced and ever-evolving healthcare landscape, nurses play a vital role in delivering high-quality patient care. As the backbone of the healthcare system, nurses are responsible for providing compassionate and skilled care to patients, families, and communities. In the context of Hospital H Adam Malik, nurses have been working tirelessly to improve the quality of nursing services, and their experiences and perspectives are crucial in shaping the future of healthcare. This study aims to explore the experiences of nurses in their efforts to improve services in the hospital, with a focus on understanding the challenges, successes, and lessons learned.

Background

The quality of healthcare services is a critical concern for patients, families, and healthcare providers alike. In recent years, there has been a growing emphasis on improving the quality of healthcare services, with a focus on patient-centered care, safety, and outcomes. Nurses are at the forefront of this effort, working to deliver high-quality care that meets the unique needs of each patient. However, the complexity of healthcare systems, the rapid pace of technological advancements, and the increasing demands of patients and families can create significant challenges for nurses.

Methodology

This study employed a qualitative design with a phenomenological approach, involving eight participants chosen purposively through non-probability sampling techniques. Data was collected through in-depth interviews with nine participants in the inpatient unit of Rindu A and Rindu B at H Adam Malik Hospital Medan. The Colaizzi method was used to analyze the data, allowing researchers to gain a deeper understanding of the experiences faced by nurses in improving the quality of nursing services.

Results

The results of the study identified five main themes that emerged from the data analysis:

1. Carry out nursing actions according to SOP

Nurses in this study emphasized the importance of carrying out nursing actions in accordance with established operating procedures (SOP) standards. This shows their seriousness in carrying out their duties and responsibilities in accordance with applicable guidelines. By following SOPs, nurses can ensure that patients receive consistent and high-quality care, regardless of the nurse providing care.

Example: "I always make sure to follow the SOPs when administering medications to patients. It's not just about following the rules, but also about ensuring that patients receive the best possible care."

2. Nursing actions carried out well

Participants in this study expressed pride in their ability to carry out nursing actions well. This shows the professionalism of nurses in caring for patients. By delivering high-quality care, nurses can build trust with patients and families, and improve patient outcomes.

Example: "I feel proud when I can provide care that meets the needs of my patients. It's not just about doing my job, but also about making a positive impact on people's lives."

3. Nurses respond to the development of the times

In the midst of rapid changes in the health sector, nurses try to always follow the latest developments in order to provide optimal services. Knowledge and skills that continue to be updated are the key in dealing with millennial-era patients.

Example: "As a nurse, I need to stay up-to-date with the latest research and technologies in order to provide the best possible care to my patients. It's not just about learning new skills, but also about adapting to the changing needs of patients."

4. Good cooperation between nurses

Cooperation between nurses is very important in improving service quality. Through solid teamwork, nurses can support each other and share knowledge in treating patients.

Example: "I work closely with my colleagues to ensure that patients receive comprehensive care. We share knowledge, expertise, and experiences to provide the best possible care to our patients."

5. Often they have to face unexpected situations, but this is part of valuable experiences that enrich their professionalism

Nurses in this study often face unexpected situations, but they view these experiences as valuable opportunities to learn and grow. By facing challenges head-on, nurses can develop their critical thinking skills, problem-solving abilities, and emotional intelligence.

Example: "As a nurse, I have to be prepared for anything. Whether it's a medical emergency or a patient's unexpected reaction, I need to stay calm and think on my feet. It's not just about reacting to situations, but also about learning from them."

Discussion

The results of this study highlight the importance of nurses' experiences and perspectives in shaping the future of healthcare. By understanding the challenges, successes, and lessons learned by nurses, hospitals can develop strategies to improve the quality of nursing services and meet the needs of patients in the millennial era. The study's findings also emphasize the need for nurses to stay up-to-date with the latest research and technologies, as well as the importance of cooperation and teamwork in delivering high-quality care.

Conclusion

In conclusion, this study provides valuable insights into the experiences of nurses in improving the quality of nursing services at H Adam Malik Hospital. The findings highlight the importance of nurses' professionalism, cooperation, and adaptability in delivering high-quality care. By understanding the challenges and successes of nurses, hospitals can develop strategies to improve the quality of nursing services and meet the needs of patients in the millennial era.

Recommendations

Based on the findings of this study, the following recommendations are made:

  1. Develop a culture of professionalism: Hospitals should foster a culture of professionalism among nurses, emphasizing the importance of following SOPs, delivering high-quality care, and staying up-to-date with the latest research and technologies.
  2. Foster cooperation and teamwork: Hospitals should encourage cooperation and teamwork among nurses, recognizing the importance of solid teamwork in delivering high-quality care.
  3. Provide ongoing education and training: Hospitals should provide ongoing education and training for nurses, ensuring that they stay up-to-date with the latest research and technologies.
  4. Recognize and reward nurses' contributions: Hospitals should recognize and reward nurses' contributions to improving the quality of nursing services, acknowledging their hard work and dedication.

By implementing these recommendations, hospitals can improve the quality of nursing services, meet the needs of patients in the millennial era, and provide high-quality care that meets the unique needs of each patient.
Executive Nurse Experience in Making Changes to Efforts to Improve the Quality of Hospital Nursing Services at H Adam Malik Hospital: Q&A

Introduction

In our previous article, we explored the experiences of nurses in improving the quality of nursing services at H Adam Malik Hospital. We discussed the importance of nurses' professionalism, cooperation, and adaptability in delivering high-quality care. In this Q&A article, we will delve deeper into the findings of the study and provide answers to some of the most frequently asked questions.

Q: What are the key challenges faced by nurses in improving the quality of nursing services?

A: According to the study, nurses face several challenges in improving the quality of nursing services, including:

  • Following SOPs and delivering high-quality care in a fast-paced and ever-changing healthcare environment
  • Staying up-to-date with the latest research and technologies
  • Cooperating and working effectively with colleagues
  • Managing unexpected situations and emergencies
  • Balancing the needs of patients and families with the demands of the healthcare system

Q: How can hospitals support nurses in improving the quality of nursing services?

A: Hospitals can support nurses in improving the quality of nursing services by:

  • Developing a culture of professionalism and encouraging nurses to follow SOPs and deliver high-quality care
  • Providing ongoing education and training for nurses to stay up-to-date with the latest research and technologies
  • Encouraging cooperation and teamwork among nurses and recognizing their contributions to improving the quality of nursing services
  • Providing resources and support for nurses to manage unexpected situations and emergencies
  • Balancing the needs of patients and families with the demands of the healthcare system

Q: What are the benefits of improving the quality of nursing services?

A: Improving the quality of nursing services has numerous benefits, including:

  • Improved patient outcomes and satisfaction
  • Increased patient safety and reduced risk of medical errors
  • Enhanced collaboration and communication among healthcare providers
  • Improved teamwork and cooperation among nurses and other healthcare professionals
  • Increased job satisfaction and reduced turnover rates among nurses

Q: How can nurses stay up-to-date with the latest research and technologies?

A: Nurses can stay up-to-date with the latest research and technologies by:

  • Participating in ongoing education and training programs
  • Attending conferences and workshops
  • Reading professional journals and publications
  • Joining professional organizations and networking with colleagues
  • Participating in online forums and discussion groups

Q: What are some strategies for improving communication and collaboration among nurses and other healthcare professionals?

A: Some strategies for improving communication and collaboration among nurses and other healthcare professionals include:

  • Developing a culture of open communication and transparency
  • Encouraging active listening and empathy
  • Using clear and concise language
  • Providing regular feedback and recognition
  • Encouraging teamwork and cooperation

Q: How can hospitals recognize and reward nurses' contributions to improving the quality of nursing services?

A: Hospitals can recognize and reward nurses' contributions to improving the quality of nursing services by:

  • Providing regular feedback and recognition
  • Offering bonuses and incentives for outstanding performance
  • Providing opportunities for professional development and advancement
  • Recognizing nurses' contributions to improving patient outcomes and satisfaction
  • Celebrating nurses' achievements and milestones

Conclusion

In conclusion, improving the quality of nursing services is a critical priority for hospitals and healthcare systems. By understanding the challenges and successes of nurses, hospitals can develop strategies to improve the quality of nursing services and meet the needs of patients in the millennial era. We hope that this Q&A article has provided valuable insights and information for nurses, healthcare professionals, and hospital administrators.