Effects Of Employee Education And Training (Diklat) On Civil Servant Work Performance At The Ministry Of Health Poltekkes Medan

Feb 28, 2025 by ADMIN 128 views

Exploring the Relationship Between Education and Training with Employee Work Performance at the Ministry of Health Poltekkes Medan

The Ministry of Health Poltekkes Medan is a government institution that plays a crucial role in providing healthcare services to the community. As a civil servant, employees of the Ministry of Health Poltekkes Medan are expected to perform their duties efficiently and effectively. However, the performance of civil servants is influenced by various factors, including education and training. This study aims to investigate the effect of employee education and training on the work performance of civil servants at the Ministry of Health Poltekkes Medan.

Background

The Ministry of Health Poltekkes Medan is a government institution that provides healthcare services to the community. As a civil servant, employees of the Ministry of Health Poltekkes Medan are expected to perform their duties efficiently and effectively. However, the performance of civil servants is influenced by various factors, including education and training. Education and training are essential for civil servants to acquire the necessary skills and knowledge to perform their duties effectively. However, the effectiveness of education and training programs in improving the performance of civil servants is still a topic of debate.

Research Methodology

This study used a quantitative approach with a descriptive design. The sample consisted of 30 civil servants from the Poltekkes Office of the Ministry of Health Medan. The data were collected using a questionnaire that consisted of questions related to education and training, work performance, and other factors that influence work performance.

Results

The results of this study showed that only 26.936% of employee work performance was influenced by education and training. The rest, 73.064%, was influenced by other factors that are not discussed in this study. This finding illustrates that education and training do have an influence on work performance, but the influence is not single. Other factors that are not discussed in this study, such as work motivation, work environment, and payroll systems, also play an important role in determining the performance of civil servants.

Discussion

The results of this study opened an interesting discussion space related to efforts to improve the performance of civil servants. Although education and training have a role, it is not enough to only focus on this aspect. A more in-depth analysis is needed to identify other factors that influence the work performance of civil servants at the Ministry of Health Poltekkes Medan. By understanding these factors, more directed strategies can be applied to improve performance.

Implications and Recommendations

This study has an important implication for the development of human resources in the Ministry of Health Poltekkes Medan. Recommendations that can be taken include:

Improving the quality and relevance of education and training programs by involving civil servants in formulating training needs and adjusting material with technological developments and task demands.
Strengthening the evaluation and monitoring system to assess the effectiveness of education and training programs on improving the performance of civil servants.
Applying motivational development programs such as giving awards, recognition of achievements, and career development opportunities.
Creating a conducive work environment by building good communication, creating a positive work climate, and providing adequate work facilities.
Encouraging the creation of a just and transparent payroll system, which can motivate civil servants to improve their performance.

Conclusion

In conclusion, this study highlights the importance of education and training in improving the performance of civil servants at the Ministry of Health Poltekkes Medan. However, the influence of education and training on work performance is not single. Other factors that are not discussed in this study, such as work motivation, work environment, and payroll systems, also play an important role in determining the performance of civil servants. Therefore, a more comprehensive approach is needed to improve the performance of civil servants.

Limitations

This study has several limitations. Firstly, the sample size was limited to 30 civil servants from the Poltekkes Office of the Ministry of Health Medan. Secondly, the study only focused on education and training as the independent variable, while other factors that influence work performance were not discussed. Finally, the study only used a quantitative approach, which may not provide a comprehensive understanding of the relationship between education and training and work performance.

Future Research Directions

Future research directions include:

Investigating the relationship between education and training and work performance in other government institutions.
Examining the impact of other factors that influence work performance, such as work motivation, work environment, and payroll systems.
Developing a more comprehensive approach to improving the performance of civil servants, including education and training, work motivation, work environment, and payroll systems.

References

Ministry of Health Poltekkes Medan. (2020). Annual Report 2020.
World Health Organization. (2019). World Health Report 2019.
Ministry of Health. (2018). National Health Policy 2018-2025.

Appendices

Questionnaire used in this study.
Data analysis procedures.
Results of data analysis.

Frequently Asked Questions

Q: What is the purpose of this study?

A: The purpose of this study is to investigate the effect of employee education and training on the work performance of civil servants at the Ministry of Health Poltekkes Medan.

Q: What is the research methodology used in this study?

A: This study used a quantitative approach with a descriptive design. The sample consisted of 30 civil servants from the Poltekkes Office of the Ministry of Health Medan.

Q: What are the results of this study?

A: The results of this study showed that only 26.936% of employee work performance was influenced by education and training. The rest, 73.064%, was influenced by other factors that are not discussed in this study.

Q: What are the implications of this study?

A: This study has an important implication for the development of human resources in the Ministry of Health Poltekkes Medan. Recommendations that can be taken include improving the quality and relevance of education and training programs, strengthening the evaluation and monitoring system, applying motivational development programs, creating a conducive work environment, and encouraging the creation of a just and transparent payroll system.

Q: What are the limitations of this study?

A: This study has several limitations. Firstly, the sample size was limited to 30 civil servants from the Poltekkes Office of the Ministry of Health Medan. Secondly, the study only focused on education and training as the independent variable, while other factors that influence work performance were not discussed. Finally, the study only used a quantitative approach, which may not provide a comprehensive understanding of the relationship between education and training and work performance.

Q: What are the future research directions?

A: Future research directions include investigating the relationship between education and training and work performance in other government institutions, examining the impact of other factors that influence work performance, and developing a more comprehensive approach to improving the performance of civil servants.

Q: What are the recommendations for the Ministry of Health Poltekkes Medan?

A: The recommendations for the Ministry of Health Poltekkes Medan include:

Improving the quality and relevance of education and training programs
Strengthening the evaluation and monitoring system
Applying motivational development programs
Creating a conducive work environment
Encouraging the creation of a just and transparent payroll system

Q: What are the benefits of this study?

A: The benefits of this study include providing a better understanding of the relationship between education and training and work performance, identifying the factors that influence work performance, and providing recommendations for improving the performance of civil servants.

Q: What are the implications for policy and practice?

A: The implications for policy and practice include the need for a more comprehensive approach to improving the performance of civil servants, including education and training, work motivation, work environment, and payroll systems.

Q: What are the future implications of this study?

A: The future implications of this study include the potential to improve the performance of civil servants in other government institutions, the potential to develop more effective education and training programs, and the potential to create a more conducive work environment.

Additional Questions and Answers

Q: What is the significance of this study?

A: The significance of this study lies in its ability to provide a better understanding of the relationship between education and training and work performance, and to identify the factors that influence work performance.

Q: What are the limitations of the current education and training programs?

A: The limitations of the current education and training programs include their lack of relevance to the needs and demands of civil servants' work, and their lack of effectiveness in improving work performance.

Q: What are the benefits of a more comprehensive approach to improving the performance of civil servants?

A: The benefits of a more comprehensive approach to improving the performance of civil servants include the potential to improve work performance, the potential to increase job satisfaction, and the potential to reduce turnover rates.

Q: What are the implications for the Ministry of Health Poltekkes Medan?

A: The implications for the Ministry of Health Poltekkes Medan include the need to improve the quality and relevance of education and training programs, the need to strengthen the evaluation and monitoring system, and the need to create a more conducive work environment.

Q: What are the future research directions?

A: The future research directions include investigating the relationship between education and training and work performance in other government institutions, examining the impact of other factors that influence work performance, and developing a more comprehensive approach to improving the performance of civil servants.

Q: What are the recommendations for future research?

A: The recommendations for future research include the need to use a more comprehensive approach to investigating the relationship between education and training and work performance, the need to examine the impact of other factors that influence work performance, and the need to develop a more comprehensive approach to improving the performance of civil servants.