Effectiveness Of The Implementation Of Puskesmas Management Information Systems In Public Services At Tiganderket Puskesmas Tiganderket District Karo Regency

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Introduction

The application of Puskesmas Management Information Systems (Simpus) at the Tiganderket Puskesmas has become a major concern in improving the quality of public services. Simpus is a structured system that includes the collection, processing, presentation of information, analysis, and conclusion of data needed to achieve the objectives of health services. By using a computer system, simpus allows data recording to be done faster, accurately, and efficiently. This has the potential to reduce the work time and minimize errors that often occur due to manual recording.

Methodology

Research conducted using a descriptive method with a qualitative approach. Data was collected through direct interviews with the Head of Puskesmas, Employees, and the Community in Tiganderket, as well as observations in the field. In addition, secondary data is obtained through documentation and literature study. This method provides an in-depth understanding of how the SIMPUS system is implemented and its impact on public health services.

Results and Discussion

The results of the analysis show that the effectiveness of the SIMPUS in the Tiganderket Puskesmas is still not optimal. Using two approaches, namely the process approach (process approach) and the target approach (goal approach), as well as through an effectiveness measurement tool that includes the quality of the system, information quality, service quality, use, user satisfaction, and organizational benefits, it is found that the management information system In this puskesmas it has begun to develop itself, but there is still a lot of room for improvement.

Some of the challenges faced by the Tiganderket Puskesmas include the lack of understanding of employees about the use of the system, as well as the need for more intensive training. In addition, the lack of community participation in providing feedback on services is also a inhibiting factor. However, there are positive indications that the Puskesmas began to strive to increase cooperation with the community to improve the management information system.

The Importance of Community Participation

The successful implementation of the Simpus at the Tiganderket Puskesmas not only depends on the technology used, but also on the involvement of all related parties. Community participation is crucial in providing feedback on services and improving the management information system. By involving the community, the Puskesmas can ensure that the services provided meet the needs of the community and improve the overall quality of services.

The Role of Management in Improving Simpus

The Puskesmas management plays a crucial role in improving the Simpus system. Management must continue to conduct evaluation and improvement, and facilitate training so that employees can use this system to the fullest. By doing so, the Puskesmas can ensure that the Simpus system is effective in improving the quality of public services.

Conclusion

Overall, Simpus has great potential in increasing the effectiveness of health services at the Tiganderket Puskesmas, but requires further attention and efforts from management and the community to achieve the desired results. With good cooperation, it is hoped that service quality can improve and the community will get the maximum benefits of this information system.

Recommendations

Based on the findings of this study, the following recommendations are made:

  • The Puskesmas management must continue to conduct evaluation and improvement of the Simpus system.
  • The Puskesmas must provide intensive training to employees on the use of the Simpus system.
  • The community must be involved in providing feedback on services and improving the management information system.
  • The Puskesmas must increase cooperation with the community to improve the management information system.

By implementing these recommendations, the Puskesmas can ensure that the Simpus system is effective in improving the quality of public services and providing maximum benefits to the community.

Limitations of the Study

This study has several limitations, including:

  • The study was conducted using a descriptive method with a qualitative approach, which may not provide a comprehensive understanding of the effectiveness of the Simpus system.
  • The study was limited to the Tiganderket Puskesmas, and may not be generalizable to other Puskesmas.
  • The study did not examine the impact of the Simpus system on the quality of services provided by the Puskesmas.

Future Research Directions

Future research should focus on:

  • Conducting a comprehensive evaluation of the Simpus system to determine its effectiveness in improving the quality of public services.
  • Examining the impact of the Simpus system on the quality of services provided by the Puskesmas.
  • Developing a more comprehensive understanding of the factors that influence the effectiveness of the Simpus system.

By conducting further research, we can gain a deeper understanding of the effectiveness of the Simpus system and identify areas for improvement.

Q: What is Puskesmas Management Information Systems (Simpus)?

A: Puskesmas Management Information Systems (Simpus) is a structured system that includes the collection, processing, presentation of information, analysis, and conclusion of data needed to achieve the objectives of health services.

Q: What are the benefits of using Simpus?

A: The benefits of using Simpus include faster, accurate, and efficient data recording, reduced work time, and minimized errors that often occur due to manual recording.

Q: How was the data collected for this study?

A: The data was collected through direct interviews with the Head of Puskesmas, Employees, and the Community in Tiganderket, as well as observations in the field. Secondary data was also obtained through documentation and literature study.

Q: What were the results of the analysis?

A: The results of the analysis showed that the effectiveness of the SIMPUS in the Tiganderket Puskesmas is still not optimal. The management information system in this puskesmas has begun to develop itself, but there is still a lot of room for improvement.

Q: What are the challenges faced by the Tiganderket Puskesmas?

A: Some of the challenges faced by the Tiganderket Puskesmas include the lack of understanding of employees about the use of the system, as well as the need for more intensive training. The lack of community participation in providing feedback on services is also a inhibiting factor.

Q: What is the importance of community participation in improving the Simpus system?

A: Community participation is crucial in providing feedback on services and improving the management information system. By involving the community, the Puskesmas can ensure that the services provided meet the needs of the community and improve the overall quality of services.

Q: What is the role of management in improving the Simpus system?

A: The Puskesmas management plays a crucial role in improving the Simpus system. Management must continue to conduct evaluation and improvement, and facilitate training so that employees can use this system to the fullest.

Q: What are the recommendations for improving the Simpus system?

A: The following recommendations are made:

  • The Puskesmas management must continue to conduct evaluation and improvement of the Simpus system.
  • The Puskesmas must provide intensive training to employees on the use of the Simpus system.
  • The community must be involved in providing feedback on services and improving the management information system.
  • The Puskesmas must increase cooperation with the community to improve the management information system.

Q: What are the limitations of this study?

A: This study has several limitations, including:

  • The study was conducted using a descriptive method with a qualitative approach, which may not provide a comprehensive understanding of the effectiveness of the Simpus system.
  • The study was limited to the Tiganderket Puskesmas, and may not be generalizable to other Puskesmas.
  • The study did not examine the impact of the Simpus system on the quality of services provided by the Puskesmas.

Q: What are the future research directions?

A: Future research should focus on:

  • Conducting a comprehensive evaluation of the Simpus system to determine its effectiveness in improving the quality of public services.
  • Examining the impact of the Simpus system on the quality of services provided by the Puskesmas.
  • Developing a more comprehensive understanding of the factors that influence the effectiveness of the Simpus system.

By conducting further research, we can gain a deeper understanding of the effectiveness of the Simpus system and identify areas for improvement.