Can't Access Some Clients Using W32tm /stripchart - Error: 0x800705B4

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Introduction

As a system administrator, you may encounter various issues related to time synchronization on your Windows Server 2003 Domain Controller (DC). One such issue is when you try to access some clients using the w32tm /stripchart command and receive an error code 0x800705B4. This error can be frustrating, especially when you're trying to troubleshoot a time synchronization problem. In this article, we'll explore the possible causes of this error and provide a step-by-step guide to resolve it.

Understanding the Error Code 0x800705B4

Before we dive into the troubleshooting process, let's understand what the error code 0x800705B4 means. This error code is a Windows-specific error code that indicates a "The network path was not found." This error can occur due to various reasons, including:

  • Network connectivity issues: The client machine may not be able to connect to the DC due to network connectivity issues.
  • Firewall or security software blocking the connection: The firewall or security software on the client machine may be blocking the connection to the DC.
  • Time synchronization issues: The client machine may not be able to synchronize its time with the DC due to time synchronization issues.

Troubleshooting Steps

To resolve the error code 0x800705B4, follow these troubleshooting steps:

Step 1: Verify Network Connectivity

Before proceeding, ensure that the client machine has a stable network connection to the DC. You can use the ping command to verify the network connectivity:

ping <DC_IP_Address>

Replace <DC_IP_Address> with the IP address of your DC.

Step 2: Check Firewall or Security Software

Check if the firewall or security software on the client machine is blocking the connection to the DC. You can try disabling the firewall or security software temporarily to see if it resolves the issue.

Step 3: Verify Time Synchronization

Verify that the client machine is able to synchronize its time with the DC. You can use the w32tm /stripchart command to check the time synchronization:

w32tm /stripchart /computer:<DC_Name> /dataonly

Replace <DC_Name> with the name of your DC.

Step 4: Check Event Logs

Check the event logs on the client machine and the DC to see if there are any errors related to time synchronization. You can use the eventvwr command to open the Event Viewer:

eventvwr

Step 5: Reset Time Synchronization

If the above steps do not resolve the issue, try resetting the time synchronization on the client machine:

w32tm /config /manualpeerlist:"<DC_IP_Address>" /syncfromflags:MANUAL

Replace <DC_IP_Address> with the IP address of your DC.

Step 6: Reboot the Client Machine

Finally, reboot the client machine to ensure that the changes take effect.

Conclusion

In conclusion, the error code 0x800705B4 can occur due to various reasons, including network connectivity issues, firewall or security software blocking the connection, and time synchronization issues. By following the troubleshooting steps outlined in this article, you should be able to resolve the issue and access the clients using the w32tm /stripchart command.

Additional Resources

For more information on time synchronization and the w32tm command, refer to the following resources:

Q: What is the error code 0x800705B4, and what does it mean?

A: The error code 0x800705B4 is a Windows-specific error code that indicates a "The network path was not found." This error can occur due to various reasons, including network connectivity issues, firewall or security software blocking the connection, and time synchronization issues.

Q: Why am I getting this error when trying to access some clients using w32tm /stripchart?

A: You may be getting this error due to various reasons, including:

  • Network connectivity issues: The client machine may not be able to connect to the DC due to network connectivity issues.
  • Firewall or security software blocking the connection: The firewall or security software on the client machine may be blocking the connection to the DC.
  • Time synchronization issues: The client machine may not be able to synchronize its time with the DC due to time synchronization issues.

Q: How can I troubleshoot this issue?

A: To troubleshoot this issue, follow these steps:

  1. Verify network connectivity: Use the ping command to verify the network connectivity between the client machine and the DC.
  2. Check firewall or security software: Check if the firewall or security software on the client machine is blocking the connection to the DC.
  3. Verify time synchronization: Use the w32tm /stripchart command to check the time synchronization between the client machine and the DC.
  4. Check event logs: Check the event logs on the client machine and the DC to see if there are any errors related to time synchronization.
  5. Reset time synchronization: Try resetting the time synchronization on the client machine using the w32tm /config command.
  6. Reboot the client machine: Finally, reboot the client machine to ensure that the changes take effect.

Q: What are some common causes of this error?

A: Some common causes of this error include:

  • Incorrect time zone settings: The client machine may have incorrect time zone settings, which can cause time synchronization issues.
  • Incorrect time server settings: The client machine may have incorrect time server settings, which can cause time synchronization issues.
  • Firewall or security software blocking the connection: The firewall or security software on the client machine may be blocking the connection to the DC.
  • Network connectivity issues: The client machine may not be able to connect to the DC due to network connectivity issues.

Q: How can I prevent this error from occurring in the future?

A: To prevent this error from occurring in the future, follow these best practices:

  • Regularly verify time synchronization: Regularly verify time synchronization between the client machine and the DC using the w32tm /stripchart command.
  • Check event logs: Regularly check the event logs on the client machine and the DC to see if there are any errors related to time synchronization.
  • Reset time synchronization: Regularly reset the time synchronization on the client machine using the w32tm /config command.
  • Reboot the client machine: Regularly reboot the client machine to ensure that the changes take effect.

Q: What are some additional resources that I can refer to for more information?

A: For more information on time synchronization and the w32tm command, refer to the following resources:

By following the troubleshooting steps and best practices outlined in this article, you should be able to resolve the error code 0x800705B4 and ensure that your clients are able to access the DC using the w32tm /stripchart command.