Bug: Duplicated Text In V2 Hero - With Countdown
Issue Type
- Bug: A bug is a problem that occurs in a software system, which can cause it to malfunction or behave unexpectedly.
Summary
The V2 Hero - with countdown block in the Sidekick library is experiencing a critical issue where a piece of text added to the block appears duplicated above and below the countdown clock. This bug needs to be addressed to ensure the rest of the Heroes are not affected.
Priority
- Blocker: A blocker is a high-priority issue that prevents the development team from making progress on other tasks. In this case, the duplicated text issue is a blocker because it prevents the team from completing the restream integration in ticket #154.
Description
As part of the work needed for the restream integration in ticket #154, a piece of text needs to be added to the V2 Hero - with countdown block. However, when this text is added, it appears duplicated above and below the countdown clock, which is not in line with the Figma design. This issue needs to be resolved to ensure the V2 Hero - with countdown block functions as expected.
Affected Device Classes
- Desktop: The duplicated text issue is currently affecting desktop devices, but it's essential to check the functioning of the rest of the Heroes to ensure they are not affected as well.
Affected Browsers/Devices and Versions
To identify the root cause of the issue, it's crucial to check the functioning of the rest of the Heroes on different browsers and devices. This will help determine if the problem is specific to a particular browser or device.
Steps to Reproduce
To reproduce the issue, follow these steps:
- Go to the Sidekick library: Access the Sidekick library and navigate to the V2 Hero - with countdown block.
- Copy the block in a draft: Copy the V2 Hero - with countdown block in a draft to create a new instance.
- Add the piece of text: Add the piece of text to the block as per the Figma design.
- Preview the block: Preview the block in preview mode to observe the duplicated text.
Expected Results
The expected result is that the piece of text added should appear only once below the clock as per the Figma design.
Actual Results
The actual result is that the piece of text added appears duplicated in the V2 Hero - With countdown block.
Links
- Library: The V2 Hero - with countdown block can be accessed in the Sidekick library at the following link: https://adobe.sharepoint.com/:w:/r/sites/HelixProjects/_layouts/15/Doc.aspx?sourcedoc={FE387C2F-4C7E-4D24-BF0C-51245E789D50}&file=v2-hero.docx&action=default&mobileredirect=true
Figma Design
The Figma design for the V2 Hero - with countdown block can be accessed at the following link: https://www.figma.com/design/IC0TOXEDndpRk9pB6Bl2Hw/P6700-|-macktrucks.com?node-id=3053-32039&t=xt9Xu41iBhY9VcHM-0
Resolving the Issue
To resolve the issue, the development team needs to identify the root cause of the problem and implement a fix to ensure the piece of text appears only once below the clock as per the Figma design. This may involve updating the code or modifying the design of the V2 Hero - with countdown block.
Impact of the Issue
The duplicated text issue has a significant impact on the development team's ability to complete the restream integration in ticket #154. It also affects the overall user experience, as the duplicated text can be confusing and may lead to errors.
Conclusion
The duplicated text issue in the V2 Hero - with countdown block is a critical problem that needs to be addressed. The development team must work together to identify the root cause of the issue and implement a fix to ensure the block functions as expected. By resolving this issue, the team can complete the restream integration in ticket #154 and provide a better user experience for customers.
Recommendations
To resolve the issue, the following recommendations can be made:
- Update the code: The development team should review the code and update it to ensure the piece of text appears only once below the clock.
- Modify the design: The design of the V2 Hero - with countdown block may need to be modified to ensure the piece of text is displayed correctly.
- Test the block: The development team should thoroughly test the block to ensure the issue is resolved and the block functions as expected.
By following these recommendations, the development team can resolve the duplicated text issue and provide a better user experience for customers.
Frequently Asked Questions
Q: What is the issue with the V2 Hero - with countdown block?
A: The issue with the V2 Hero - with countdown block is that a piece of text added to the block appears duplicated above and below the countdown clock, which is not in line with the Figma design.
Q: Why is this issue a blocker?
A: This issue is a blocker because it prevents the development team from completing the restream integration in ticket #154, which is a critical task.
Q: What are the steps to reproduce the issue?
A: To reproduce the issue, follow these steps:
- Go to the Sidekick library and navigate to the V2 Hero - with countdown block.
- Copy the block in a draft to create a new instance.
- Add the piece of text to the block as per the Figma design.
- Preview the block in preview mode to observe the duplicated text.
Q: What are the expected results?
A: The expected result is that the piece of text added should appear only once below the clock as per the Figma design.
Q: What are the actual results?
A: The actual result is that the piece of text added appears duplicated in the V2 Hero - With countdown block.
Q: How can the issue be resolved?
A: The issue can be resolved by updating the code or modifying the design of the V2 Hero - with countdown block to ensure the piece of text appears only once below the clock.
Q: What is the impact of the issue?
A: The duplicated text issue has a significant impact on the development team's ability to complete the restream integration in ticket #154 and affects the overall user experience.
Q: What are the recommendations to resolve the issue?
A: The following recommendations can be made to resolve the issue:
- Update the code to ensure the piece of text appears only once below the clock.
- Modify the design of the V2 Hero - with countdown block to ensure the piece of text is displayed correctly.
- Thoroughly test the block to ensure the issue is resolved and the block functions as expected.
Q: What is the Figma design for the V2 Hero - with countdown block?
A: The Figma design for the V2 Hero - with countdown block can be accessed at the following link: https://www.figma.com/design/IC0TOXEDndpRk9pB6Bl2Hw/P6700-|-macktrucks.com?node-id=3053-32039&t=xt9Xu41iBhY9VcHM-0
Q: What is the link to the V2 Hero - with countdown block in the Sidekick library?
A: The V2 Hero - with countdown block can be accessed in the Sidekick library at the following link: https://adobe.sharepoint.com/:w:/r/sites/HelixProjects/_layouts/15/Doc.aspx?sourcedoc={FE387C2F-4C7E-4D24-BF0C-51245E789D50}&file=v2-hero.docx&action=default&mobileredirect=true
Q: What is the priority of the issue?
A: The priority of the issue is blocker, which means it is a high-priority issue that prevents the development team from making progress on other tasks.
Q: What is the affected device class?
A: The affected device class is desktop, but it's essential to check the functioning of the rest of the Heroes to ensure they are not affected as well.
Q: What is the affected browser/device and version?
A: The affected browser/device and version need to be checked to identify the root cause of the issue.
Q: What is the expected outcome?
A: The expected outcome is that the piece of text added should appear only once below the clock as per the Figma design.
Q: What is the actual outcome?
A: The actual outcome is that the piece of text added appears duplicated in the V2 Hero - With countdown block.
Q: How can the issue be reported?
A: The issue can be reported by following the standard reporting process for bugs in the development team.
Q: What is the estimated time to resolve the issue?
A: The estimated time to resolve the issue is dependent on the complexity of the issue and the resources available to the development team.
Q: What is the impact on the development team?
A: The duplicated text issue has a significant impact on the development team's ability to complete the restream integration in ticket #154 and affects the overall user experience.
Q: What is the impact on the customer?
A: The duplicated text issue affects the overall user experience and may lead to errors.
Q: What is the recommended course of action?
A: The recommended course of action is to update the code or modify the design of the V2 Hero - with countdown block to ensure the piece of text appears only once below the clock.
Q: What is the timeline for resolving the issue?
A: The timeline for resolving the issue is dependent on the complexity of the issue and the resources available to the development team.
Q: What is the plan for testing the fix?
A: The plan for testing the fix is to thoroughly test the block to ensure the issue is resolved and the block functions as expected.
Q: What is the plan for deploying the fix?
A: The plan for deploying the fix is to deploy the fix to the production environment as soon as possible.
Q: What is the plan for communicating the fix to the customer?
A: The plan for communicating the fix to the customer is to notify the customer of the fix and provide instructions on how to access the updated block.