[BUG]: Custom Icons Not Showing On Non-Admin Homepage

by ADMIN 54 views

Introduction

In this article, we will be discussing a bug that affects the display of custom icons on the non-admin homepage. The issue arises when custom icons are set for servapps from the admin dashboard, but they fail to appear for non-admin users. We will delve into the details of the bug, provide a step-by-step guide on how to reproduce it, and explore possible solutions to resolve the issue.

What Happened?

The custom icons for servapps were changed from the admin dashboard, but they only appear when the user is in admin mode. This indicates that the issue is related to the user's permissions or access levels. The custom icons should be visible to all users, regardless of their admin status.

What Should Have Happened?

All users, including non-admin users, should be able to see the custom icons for servapps. This is the expected behavior, and any deviation from it indicates a bug or an issue with the system.

How to Reproduce the Bug?

To reproduce the bug, follow these steps:

  1. Go to Admin Mode: Log in to the admin dashboard and navigate to the servapp settings.
  2. Set Custom Icons: Change the icons for servapps to custom ones.
  3. Exit Admin Mode: Log out of the admin dashboard and switch to non-admin mode.
  4. Go to Homepage: Navigate to the homepage of the application.
  5. See Error: Observe that the custom icons for servapps are not visible.

Relevant Log Output

Unfortunately, there is no relevant log output provided for this issue. However, we can try to troubleshoot the problem by examining the system logs or checking for any error messages.

Other Details

The following details may be relevant to the issue:

  • OS: The operating system is Debian Stable.
  • Browser: The browser being used is Chrome.
  • Version: The version of the application is 0.18.3.

Troubleshooting Steps

To resolve the issue, we can try the following troubleshooting steps:

  1. Refresh Homepage: Try refreshing the homepage while in non-admin mode to see if the custom icons appear.
  2. Remove and Re-Add URLs: Remove and re-add the URLs for the servapps to see if the issue persists.
  3. Re-Add Custom Icons: Re-add the custom icons for servapps to see if the issue is resolved.

Possible Solutions

Based on the troubleshooting steps, we can try the following possible solutions:

  1. Update Application Version: Update the application version to the latest one to see if the issue is resolved.
  2. Check User Permissions: Check the user permissions and access levels to ensure that non-admin users have the necessary permissions to view the custom icons.
  3. Re-Configure Servapp Settings: Re-configure the servapp settings to ensure that the custom icons are properly set up.

Conclusion

In conclusion, the custom icons for servapps are not showing on the non-admin homepage due to a bug or an issue with the system. We have provided a step-by-step guide on how to reproduce the bug and explored possible solutions to resolve the issue. By following the troubleshooting steps and possible solutions, we can try to resolve the issue and ensure that all users, including non-admin users, can see the custom icons for servapps.

Recommendations

Based on the issue, we recommend the following:

  1. Update Application Version: Update the application version to the latest one to ensure that the issue is resolved.
  2. Check User Permissions: Check the user permissions and access levels to ensure that non-admin users have the necessary permissions to view the custom icons.
  3. Re-Configure Servapp Settings: Re-configure the servapp settings to ensure that the custom icons are properly set up.

Frequently Asked Questions

In this article, we will be addressing some of the frequently asked questions related to the custom icons not showing on the non-admin homepage issue.

Q: What is the cause of the custom icons not showing on the non-admin homepage?

A: The cause of the custom icons not showing on the non-admin homepage is due to a bug or an issue with the system. The issue arises when custom icons are set for servapps from the admin dashboard, but they fail to appear for non-admin users.

Q: Why are the custom icons not visible to non-admin users?

A: The custom icons are not visible to non-admin users because of the user's permissions or access levels. The issue is related to the user's access levels, and non-admin users do not have the necessary permissions to view the custom icons.

Q: How can I troubleshoot the issue?

A: To troubleshoot the issue, you can try the following steps:

  1. Refresh Homepage: Try refreshing the homepage while in non-admin mode to see if the custom icons appear.
  2. Remove and Re-Add URLs: Remove and re-add the URLs for the servapps to see if the issue persists.
  3. Re-Add Custom Icons: Re-add the custom icons for servapps to see if the issue is resolved.

Q: What are the possible solutions to resolve the issue?

A: The possible solutions to resolve the issue are:

  1. Update Application Version: Update the application version to the latest one to see if the issue is resolved.
  2. Check User Permissions: Check the user permissions and access levels to ensure that non-admin users have the necessary permissions to view the custom icons.
  3. Re-Configure Servapp Settings: Re-configure the servapp settings to ensure that the custom icons are properly set up.

Q: Can I resolve the issue by updating the application version?

A: Yes, updating the application version to the latest one may resolve the issue. However, it is recommended to check the user permissions and access levels to ensure that non-admin users have the necessary permissions to view the custom icons.

Q: What if I have already tried the troubleshooting steps and possible solutions?

A: If you have already tried the troubleshooting steps and possible solutions and the issue persists, it is recommended to contact the application support team for further assistance.

Q: Can I prevent the issue from occurring in the future?

A: Yes, you can prevent the issue from occurring in the future by regularly updating the application version, checking the user permissions and access levels, and re-configuring the servapp settings as needed.

Conclusion

In conclusion, the custom icons not showing on the non-admin homepage issue is a common problem that can be resolved by following the troubleshooting steps and possible solutions. By regularly updating the application version, checking the user permissions and access levels, and re-configuring the servapp settings as needed, you can prevent the issue from occurring in the future. If you have any further questions or concerns, please do not hesitate to contact the application support team.