Analysis Of The Factors That Influence The Improvement Of Employee Performance At PT Sushi Indo Sukses Mandiri

Feb 27, 2025 by ADMIN 111 views

Introduction

PT. Sushi Indo Sukses Mandiri is a rapidly growing restaurant in the city of Medan, with a strong focus on achieving company goals. One of the key factors that support the achievement of these goals is the performance of employees. However, the company has only focused on competency assessment related to employee soft skills, without measuring the performance of HR as a whole. As a result, the factors that influence employee performance have not been clearly identified, making it difficult to increase the quality of employee performance optimally.

In the company, several issues related to employee performance are of concern, including unbalanced workload, lack of employee competencies, and lack of supervision of the work process. Excessive workload can cause stress, both physically and psychologically, leading to symptoms such as headaches, indigestion, and easily angry moods. Conversely, if the workload is too light, monotonous jobs can cause boredom, resulting in a lack of focus and attention to existing tasks. This situation has the potential to endanger employee productivity and has a negative impact on company performance.

Research Methodology

The purpose of this study was to identify the factors that cause a decrease in employee performance at PT Sushi Indo Sukses Mandiri and formulate an alternative policy to improve employee performance so that the company's targets could be achieved. The research method used is a survey approach with quantitative descriptive research types. Data collection was carried out through the distribution of questionnaires and documentation studies, while data analysis used multiple linear regression.

Results and Discussion

The results of the study show that simultaneously, workload, competency, and supervision have a positive and significant influence on employee performance at PT Sushi Indo Sukses Mandiri. Partially, each of these variables also contributes significantly to employee performance. Workload plays a positive role, as well as competence and supervision. The coefficient of determination of the three factors can explain the variation of employee performance by 71%, which shows a strong enough effect because it is above 50%. Meanwhile, the remaining 29% is influenced by other variables outside the studied.

The results of this study have several implications for the management of PT Sushi Indo Sukses Mandiri. Firstly, it is essential to conduct a comprehensive evaluation of the factors that affect employee performance. A more comprehensive assessment of workloads, provision of training to improve competence, and tighter supervision can be a strategic step in increasing productivity and quality of employee performance. Thus, companies are not only able to achieve the desired targets but also create a healthier and more productive work environment.

Conclusion

The implementation of the policy resulting from this analysis is expected not only to have a positive impact on employee performance but also for the growth and sustainability of PT Sushi Indo Sukses Mandiri in an increasingly competitive market. The study highlights the importance of considering the factors that influence employee performance in order to achieve company goals. By implementing the policy resulting from this analysis, the company can create a more productive and healthy work environment, ultimately leading to increased productivity and quality of employee performance.

Recommendations

Based on the results of this study, several recommendations can be made for the management of PT Sushi Indo Sukses Mandiri:

Conduct a comprehensive evaluation of the factors that affect employee performance: This includes assessing workloads, providing training to improve competence, and tightening supervision.
Implement a more comprehensive assessment of workloads: This can include identifying the causes of excessive workload and implementing strategies to reduce it.
Provide training to improve competence: This can include providing training programs to improve employee skills and knowledge.
Tighten supervision: This can include implementing a more effective supervision system to ensure that employees are performing their tasks effectively.

By implementing these recommendations, the company can create a more productive and healthy work environment, ultimately leading to increased productivity and quality of employee performance.

Limitations of the Study

This study has several limitations that should be noted:

Sample size: The sample size of this study was limited to 100 employees, which may not be representative of the entire company.
Data collection method: The data collection method used in this study was limited to questionnaires and documentation studies, which may not provide a comprehensive understanding of the factors that influence employee performance.
Data analysis method: The data analysis method used in this study was limited to multiple linear regression, which may not provide a complete understanding of the relationships between the variables.

Future Research Directions

This study highlights the importance of considering the factors that influence employee performance in order to achieve company goals. Future research can build on this study by:

Investigating the impact of other factors on employee performance: This can include investigating the impact of other factors such as job satisfaction, motivation, and organizational culture on employee performance.
Developing a more comprehensive model of employee performance: This can include developing a model that takes into account multiple factors that influence employee performance.
Testing the effectiveness of the policy resulting from this analysis: This can include testing the effectiveness of the policy in a real-world setting.

By building on this study, future research can provide a more comprehensive understanding of the factors that influence employee performance and develop effective policies to improve employee performance.

Q: What is the main objective of this study?

A: The main objective of this study is to identify the factors that cause a decrease in employee performance at PT Sushi Indo Sukses Mandiri and formulate an alternative policy to improve employee performance so that the company's targets could be achieved.

Q: What research method was used in this study?

A: The research method used in this study is a survey approach with quantitative descriptive research types. Data collection was carried out through the distribution of questionnaires and documentation studies, while data analysis used multiple linear regression.

Q: What are the factors that influence employee performance at PT Sushi Indo Sukses Mandiri?

A: The results of this study show that simultaneously, workload, competency, and supervision have a positive and significant influence on employee performance at PT Sushi Indo Sukses Mandiri. Partially, each of these variables also contributes significantly to employee performance.

Q: What is the coefficient of determination of the three factors?

A: The coefficient of determination of the three factors can explain the variation of employee performance by 71%, which shows a strong enough effect because it is above 50%. Meanwhile, the remaining 29% is influenced by other variables outside the studied.

Q: What are the implications of this study for the management of PT Sushi Indo Sukses Mandiri?

A: The results of this study have several implications for the management of PT Sushi Indo Sukses Mandiri. Firstly, it is essential to conduct a comprehensive evaluation of the factors that affect employee performance. A more comprehensive assessment of workloads, provision of training to improve competence, and tighter supervision can be a strategic step in increasing productivity and quality of employee performance.

Q: What are the recommendations of this study for the management of PT Sushi Indo Sukses Mandiri?

A: Based on the results of this study, several recommendations can be made for the management of PT Sushi Indo Sukses Mandiri:

Conduct a comprehensive evaluation of the factors that affect employee performance: This includes assessing workloads, providing training to improve competence, and tightening supervision.
Implement a more comprehensive assessment of workloads: This can include identifying the causes of excessive workload and implementing strategies to reduce it.
Provide training to improve competence: This can include providing training programs to improve employee skills and knowledge.
Tighten supervision: This can include implementing a more effective supervision system to ensure that employees are performing their tasks effectively.

Q: What are the limitations of this study?

A: This study has several limitations that should be noted:

Sample size: The sample size of this study was limited to 100 employees, which may not be representative of the entire company.
Data collection method: The data collection method used in this study was limited to questionnaires and documentation studies, which may not provide a comprehensive understanding of the factors that influence employee performance.
Data analysis method: The data analysis method used in this study was limited to multiple linear regression, which may not provide a complete understanding of the relationships between the variables.

Q: What are the future research directions of this study?

A: This study highlights the importance of considering the factors that influence employee performance in order to achieve company goals. Future research can build on this study by:

Investigating the impact of other factors on employee performance: This can include investigating the impact of other factors such as job satisfaction, motivation, and organizational culture on employee performance.
Developing a more comprehensive model of employee performance: This can include developing a model that takes into account multiple factors that influence employee performance.
Testing the effectiveness of the policy resulting from this analysis: This can include testing the effectiveness of the policy in a real-world setting.